RC
Rinus C
Active since Nov 2021
2
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Reviews
2 reviews11 months ago
If I could give zero stars, I would - Very disappointing service and lack of accountability
I hired Hygiene & Bugs specifically to treat ants in my garden — a problem the owner, Charles, personally inspected and quoted on. While the first treatment (with granules) worked, they skipped this step on later visits and repeatedly ignored the outdoor infestation. Near the end of my contract, I was suddenly told they “don’t treat gardens” — despite doing so before, and despite their website advertising Ant Control with a 100% satisfaction guarantee. After submitting proof of the ongoing issue (as requested), I received a vague voice note and was then ignored completely. No resolution. No accountability. If this is how they treat paying customers, I strongly advise others to look elsewhere.
0 replies
54 months ago
*STAY AWAY! POOR AFTER-SERVICE AND UNFULFILLED PROMISES!*
*STAY AWAY! POOR AFTER-SERVICE AND UNFULFILLED PROMISES!* My aluminium stacking door was installed in January 2021 by CTB Glass and Aluminium. Since then, I only had problems with the workmanship thereof (door fitted skew, door scratching the bottom frame and door actually not locking properly…) and trouble with the owner of the company, Petrus Jacobus (Piet) Blommaert. The after-service is extremely poor. I always struggle to get hold of him and when he finally decides to read my WhatsApp messages and/or emails, he doesn’t follow through to resolve my complaints. In this regard, he always has an “excuse” and he makes appointments to have the problem checked out and resolved, but stood me up a few times without any notice. Although I have a full year’s warranty on the workmanship of the door, a year has almost past and my stacking door is still not replaced and/or fixed.
53 replies
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