Luisa W

Instant lawn

Tanya Rossouw trading as Taan’s Tuine • Very expensive • Extremely low quality • No customer service Tanya Rossouw planted instant lawn for us, both kikuyu and LM grass. Her price was very high but she said that she couldn’t do it cheaper as she gets her grass from a very good supplier and it was ****-free and healthy. She said the price included digging out roots and cutting tree branches that prevented the lawn from growing well. When the job was finished, Tanya promised that she was always available should there be any problems and sent us instructions on how to care for the lawn. Soon after the grass was planted, we got a lot of rain that helped a lot and we followed the instructions religiously, but in spite of that, the grass started dying after one month and many different types of ****s started coming up. Lots of pieces of black plastic and other things, like pieces of carpet, glass, etc came out of the ground. Tree roots that were supposed to have been dug out, were sticking out of the soil. Very few but also small insignificant branches were cut. The big branches that were giving too much shade were not cut. In some areas, We started ****ing daily to prevent the ****s from taking over. My husband sent Tanya an email informing her that we were disappointed with the outcome of the lawn, that the lawn was dying and that ****s were taking over. We told her that with Winter coming and we were not feeling very hopeful that the lawn would survive. We sent her pictures of the dead patches of grass, the ****s, and the plastic that we were pulling out. I sent her WhatsApp messages too but Tanya did not reply. We have spent a lot of money trying to save what grass was left, on top of the big amount we paid her. Tanya’s work was anything but professional, and she has not kept her word on most of her promises.