NH
Nicholas H
Active since Nov 2021
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
Do Not Buy Old School Products as Gifts
I received a T-shirt from Old School as a gift from friends, but it was too small. I tried for months to exchange it; however, the company insisted on an original order number, which I do not have because it was a gift. Despite explaining this multiple times over email, they refused to help and have now completely stopped responding. I even couriered the T-shirt back to them so they could see it in person—it was completely brand new and unworn. What I’ve learned from this experience is that Old School products should never be bought as gifts. For context, I own four Old School rugby jerseys and used to love the brand. That’s exactly why, when friends asked what I wanted for my birthday, I suggested an Old School product—unfortunately, this experience has completely changed my view of the company.
0 replies
13 months ago
Unreliable Quotes and Poor Service at AC Direct
Complaint against AC Direct: On Friday at 4:00 PM, I received a quote from Stacey, a sales representative at AC Direct. At no point during our conversation did she mention that the stock was limited or that the quote required urgent payment to secure it. Literally just one business day later—Saturday and Sunday being a weekend—I attempted to make the payment on Tuesday, only to discover that the quote had inexplicably increased by R6,000. This dramatic price hike occurred within a mere 24 business hours, which is an unreasonably short window for such a significant change. When I reached out to the sales manager, Janita, to resolve the issue and have them honour Stacey’s original quote, she flatly refused. Instead, she dismissed my concerns by pointing to vague, generic terms and conditions, offering no accountability or willingness to stand by the quote provided by her own team. This bait-and-switch tactic, combined with the lack of transparency and the refusal to honour a quote after such a brief period, is unacceptable and reflects poorly on AC Direct’s customer service and integrity. The Service is very bad, and they have no integrity, in my opinion.
53 replies
17 months ago
Not great in servicing their products
Bought a soft-touch toilet seat a couple of years ago. One of the hinges is now faulty. (entirely my kids fault... always pushes the seat down too close) I went back to Bryanston Italtile to get a spare hinge… at first, they looked at me like I was crazy to expect spares and backup service…I should rather purchase a new one….and if they can get one, it would take months and months…one of the managers had to speak to the sales consultant to tell him to get me a quote.. He did. The entire toilet seat is around R1600 …. The plastic hinge is R990 … So he suggested I just purchase a new seat… This backup service is not satisfactory to me. One hinge can’t be 61% of the entire cost.
71 replies
22 months ago
bad bad Multibroadcast - Aerial Empire House, 7 Sivewright Ave, Doornfontein
Terrible service. Had a digital unit based in the spare room - Lexico DV3T2. This unit has blown twice….. With no guarantee. Roy says this is caused by a high voltage/surge and there is no guarantee. I am unsure how this works as there are other products on the same plug, namely a Samsung TV and a Phillips DVD player, yet it is only this product that has blown..The other products are fine. I'm Extremely disappointed with the service and lack of guarantee.
0 replies
37 months ago
Never buy from Essops Home
What disgusting service. They do not keep parts for their couches. bought a R36k recliner couch and the plastic handle broke.... they receptionist looked at the part and told me they don't stock it... I must buy a new couch... I asked to speak to the owner... apparently don't live in the country... then asked to speak to the general manage... she then told me she was. the plastic handle is probably R50 at the most... but I must just buy a new couch... I would recommend to stay away from shops that are run like this.
53 replies
53 months ago
Shocking Service from That Guy and Sons
Shocking experience and definitely would not recommend them. The entire job had to be redone. 1. Tiling is terrible and inconsistencies with large gaps in between. 2. Rim flow is waves and not in a straight line. 3. Marbelite was painted on with a paintbrush hence the difference in colours and the streaks that you can see. This needs to be redone. 4. The structure around the pool is inconstant and uneven and should have been done before the tiling. ( so these will need to be redone.) 5. The suction in the overflow pool is poorly done. What a waiste of R30k
0 replies
54 months ago
5 star performance
WOW WOW. So good. I have had 3 claims and have been treated so professionally. Discovery Insure is a pleasure to deal with and undoubtedly the best in the business. Thanks Estelle, Sherilyn and team.
53 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)