UM
Una N
Active since Nov 2021
2
Reviews
0
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Reviews
2 reviews45 months ago
Customer
Swift, efficient, accurate, and friendly service. We ordered favors for a wedding and we received the order, neatly packed, accurately counted, and way before the expected time frame. Extremely good service.
0 replies
53 months ago
Funds with Old Mutual missing and client complaints unattended
Money to top up on an existing investment was deposited to Old Mutual in January 2021. To date the funds have not been allocated to the clients investment account, now no one can account for those funds, even after submitting more than 4 times the requested documentation to prove the transaction. Furthermore, the client can not be provided with balances on her current investment. Many attempts to get assistance have been unattended. Many complaints lodged but no action. if the client stops seeking assistance, that means R50 000 has just been paid to them for nothing and they see that as treating their customers correctly.
106 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
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2 Star
0 (0%)
1 Star
1 (50%)