Nonu M

I became a laughing stock at spar with their poor service and rudeness

On Thursday 02/12/2021 I went to spar the one by workshop called Superspar Mega Durban. And I was humiliated and I'm still distressed. I started at the atm just to withdraw money and then the security was kind enough to inform us that the is no money. So I moved to make a cash back. Started to another cashier and she said no. I won't have that amount try other tills and I did. Then I met the humiliation. One, I greet the cashier. She looks at me up and down and says we don't do cash back for the tymebank customers. Now I'm confused. I have done cashbacks here countless times and have never heard of such and I asked her why? With attitude she says you have pick and pay. Aibo, where have you ever heard of such. Okay, I tell her. This is the first time I am hearing of this I mean I have had cash back countless times. She's like thats not my problem. The cashier next to her says no that has never happened and I can clearly see the cashier I had made a cashback with earlier in the week. So she ends up calling her manager and she tells the manager her side and changes my own words saying I said I wilm not leave without getting cashback and I'll keep standing here becuase I want my money and the manager says the same thing and does not even let me have a word in. Aibo, not I'm really confused. Now the line is stuck and the manager says her piece then leaves. The lady is even raising her voice and now everyone is looking and even her coworkers are speaking and now I feel and see everyone looking at me and they enjoying it. Smiling and laughing at the whole thing. At my expense. And then I inform her, I have never heard of such now how can I possible get assistance. The cashier takes my things to the side, helps the next customer and blankly ignores me. Only when the packer comes and is collecting all the items that people to do not end up buying does she then turn to me. Are you paying for the goods or not? I say yes. And I would also like a cashback. Because simply saying you do not do a cash back for another back with no reason other then pick and pay makes no sense to me. She then calls the manager to void my things. And manager is excited and appluads her for getting rid of me. Then I end up having to pay for my goods and not get cashback. She processes my goods. And does not even offer the plastic bag to carry it. I ask for it again and takes it out and just throws it over the goods. I had to roam the dark, scary streets of Durban to get an atm to get money to go home.