CD
Cate P
Active since Dec 2021
6
Reviews
0
Industries
Reviews
6 reviews3 months ago
Kutloano is a great agent very kind and effective
Kutloano is a great agent very kind and effective. Lovely service
56 replies
27 months ago
Extremely high increase
King price and increasing their prices, how do you increase the premium with a whole R1000. Been with this company since I bought my first car. Now I have to move to another insurance because of this high increase. R1000 extra 😢
58 replies
27 months ago
Spoke to Kutloano on the phone regarding my policy, very nice patient agent answered my questions fully
Spoke to Kutloano on the phone regarding my policy, very nice patient agent answered my questions fully. Very happy with his service.
58 replies
31 months ago
We had a great experience, Monique promised to give us updates about the progress of our car and she delivered on her promise
We had a great experience, Monique promised to give us updates about the progress of our car and she delivered on her promise. Their service was great, the car was in an immaculate condition when we picked up, absolutely beyond my expectations.
131 replies
42 months ago
Refund horror
I have been calling capitec for 3 weeks now trying to correct an airtime purchase that capitec did not refund. I purchased airtime on the 18th of October it wasn't loaded, it was corrected on the 19th however somehow the same amount was deducted again on the 20th with capitec sending an sms I was refunded incorrectly. It has been a struggle to get someone to help, I even went to the branch in ferndale they couldn't help as they had to call the same call centre people who have no idea how to solve this issue. The service I got was just a disappointment as I gave been using this bank for a long time, everytime I call a new query must be made or the previous person who helped me cannot be found, if it's not that the agents don't understand that I did not get a refund. I am still waiting on my refund.
132 replies
53 months ago
Great service Blake Mitchell
I am happy with king price staff especially Mr Blake Mitchell. He took his time to go through everything with me and was very patient with me asking questions and making sure I understand everything. And at the end he gave me a very lovely affordable review on my policy. I have to say he was great.
53 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (33.333333333333336%)