Active since Dec 2021
I'm a male Nu Skin user from South Africa. The Nu Skin product range is absolutely phenomenal. I studied the ingredients of these products, after becoming fami**** with paraben toxins, and I will say firstly, the most transparent company when it comes to ingredients, and secondly, genuine all the good and none of the bad. I was skeptical at first but after the effect demonstrated by the first demo, I realized the power of the brand's products. I've been using their range and now, ever battling severely in-grown beard conditions, after three months I can confidently share the products' results!
This matter took 13 productive and income generating hours of me which I'll never get back... Several sources indicated that the service PROVIDER data usage readings are NOT accurate. As result your speed limit gets capped if you reached your contract data usage. This way the service provider pushes you towards upgrading to the next level, which contributes to topline revenue earning them more miney. And wait for it, once you step I to the trap by upgrading, they immediately charge you pro rate usage for remainder of the month, which is fair, but you don't actually get upgraded to the speed you signed on for. Repeatedly informed them of this, to which they don't respond or classically SA style pass you between departments, only for service provider to cut my connection without notifying me, and took me a day to sort of which I also lost the business of the day. Customer Care is wet behind the ears, typically IT support "restart your computer" in this case the router... I'm grateful for this experience, making me more appreciative of the fact that humanity is at it's most comfortable stage of evolution ever. Today I can easily switch providers with almost not loosing connection.
Never in my life, I've experienced such utterly dissapointing customer service. Almost three months and my benefit withdrawal is still not paid. After nagging and following up constantly it reached a point where my energy was completely exhausted on the topic, I escalated the matter to the CEO. Mr. Tassius Chigariro, did respond indeed. It's unfortunate that he didn't respond in the way one would expect a CEO to respond in a professional manner, meeting the customer at his level of emotion of frustration and try to support the customer, since it reached the level of management it did, but rather fueling. I'm daily loosing money on prospective investment opportunities not to mention the impact on livelihood. And we intrust our funds with institutions that's managed by this kind of mindset? This is my first review ever of this negative magnitude, and I hate every moment spend on the topic and how it impacts my emotion. Two learnings I take from this experience: 1. Never invest with Old Mutual and do some insightful customer reviews of the financial insitution you want to invest in Never settle less than 4.5 stars! 2. I'll strongly advice the company I've been enjoyed with to consider moving their funds as there is clearly break of trust in competantcy. I won't even consider employment with a company that invest their employees retirement with Old Mutual. It will be my dominant intent to have the name of the fund and the financial institution representing such funds detail, as first question in future interviews.
I will make it my life's mission hunting this business/ individuals down. They scammed the wrong person. I would advise future potential customers to stay away!
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