NM
Nicola M
Active since Jan 2022
3
Reviews
0
Industries
Reviews
3 reviews43 months ago
EFFICIENT AND PROFESSIONAL
ZESTLIFE PROCESSED A RECENT CLAIM EXTREMELY EFFICIENTLY AND IN A VERY FRIENDLY WAY WITH THE MINIMUM OF FUSS. IT TOOK LESS THAN A WEEK,FROM THE TIME THEY RECEIVED ALL THE DOCUMENTS, FOR THE MONEY TO BE PAID INTO MY BANK. GREAT SERVICE - THANK YOU
133 replies
45 months ago
Outstanding service
My recent dealings with the Artscape Theatre were an absolute pleasure from the minute the telephone was answered until I had the tickets in my handbag. Nandipa in reservations was extremely patient, polite, friendly and efficient. I have a disabled guest and Nandipa went out of her way to help. She reserved a parking for me, ensured that we would not have to climb any stairs and just made the entire booking experience a happy one
0 replies
52 months ago
Shocking customer service
A family member diesd in July 2020. Standard Bank are executors. All documents submitted in August. In Feb 2021 R37000 had to be paid in fees which was done. No communication at all. E mails sent to person dealing with estate and her superior, not a word from SBSA. In August after numerous e mails we were advised that the person dealing with the matter had left and nothing had been done on the estate since February. New person appointed and same story - no reply to phone calls, no reply to e mails including numerous people in Standard Bank who were copied it. Not one word since September!!!! Seems as though they were keen to take payment but they are not keen to give an update. Widow meanwhile is desperate. Come on Standard Bank - what is going on with your so called customer service.
159 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)