Active since Feb 2022
My experience with DebtZero has been frustrating and deeply disappointing. As a client under debt review, I expected a professional and proactive service—but instead, I am repeatedly left to deal with issues that should clearly fall within the company’s responsibility. Problems that originated over two years ago are only being raised now, and only after they cause complications. This reactive approach is unacceptable for a company tasked with managing clients' financial well-being. To make matters worse, the communication I’ve received from certain consultants has been unprofessional in tone and often poorly written. The attitude displayed in responses comes across as dismissive and condescending—completely lacking the level of respect and care one would expect when dealing with sensitive financial matters. DebtZero was appointed to act on my behalf, yet I’m constantly left to chase up, explain, and resolve issues on my own. It feels as if accountability is pushed back onto the client every time, which defeats the entire purpose of being under debt review in the first place.
Wonderful presentation, taste, service and just a 5 star experience from beginning to end!! Loved it