Cuan P

Something very suspect with this business.

Apollo panel beaters literally no customer service. Apollo is seriously the worst panel beaters I have ever dealt with. I waited for 3 weeks for a windscreen which was apparently on back order, last week I discovered it would take less than 3 working days to have the windscreen delivered to george and I asked for an explanation as to why they could not give an ETA on the repair of my vehicle, why they had literally not communicated anything about the repair of my vehicle with me, and at the end of the day basically wasted an entire month for me. I was very clear on how important it was to have the car fixed as quickly as possible. After I had found out a windscreen could be delivered in 3 working days and I queried the fact that I could get no clear answers from Apollo panel beaters they decide to not even have to courtesy to contact me and say they don’t want to do the work on the car anymore but rather get the assessors to email me the following week and say I should look for another panel beater. Now here’s a business that wants to take your money, but they don’t want to deliver professional, efficient and friendly service. Literally no communication for 3 weeks on ETA for windscreen, the only correspondence is the windscreen is on back order. After 3 weeks I decide to investigate and try to source the windscreen myself, I contact Honda in george, Honda contacts me back shortly afterwards to say that the windscreen is available and can be delivered to george in 3 working days. The worst service as a result of a total lack of customer service, no professionalism what so ever. And all Apollo Panel beaters has managed to do is leave a very big question mark in my mind as to how honest and professional their work on the cars can be of this is how they treat their clients.