VP
Valda P
Active since Mar 2022
9
Reviews
0
Industries
Reviews
9 reviews2 months ago
False Advertising
They are still promoting a campaign which they advised me ended in January after I queries where my prizes were that I had won in the qualifying rounds. They took the campaign down for about 3 to 4 hours the on Monday or Tuesday but it is up and running again. All my emails and calls to "support" are allegedly "escalated" but to date no one has bothered to contact me. They did escalate my own complaint back to me! They are engaging in FALSE ADVERTISING by running a campaign that ended in January and are conning their customers out of prizes and loyalty points.
53 replies
7 months ago
Failure to reimburse for faulty machine despite sending proof
It has now been 8 days and I have resent my pics for your reference multiple times and now again. Cellphone 082 818 7959 Louis Leipoldt Hospital 3rd Floor Date of first notification 11 September and multiple dates thereafter Multiple notifications that I am on the list to receive the Vodacom R20 airtime voucher. NOTHING RECEIVED DESPITE MULTIPLE TIMES CONTACTING YOU VIA YOUR WHATSAPP NUMBER I will be sending notifying Louis Leipoldt Hospital this email advising them that I and some of their employees of the ward I was in have experienced the same issue. Your constant failure to reimburse me will now be posted on Hello Peter and similar sites.
0 replies
8 months ago
Atrocious service
I AM SO FRUSTRATED!!!!! I HAVE SENT MANY EMAILS TO SUPPORT AND THE WHATSAPP LINE REQUESTING A CHANGE TO THE ORDER ON THE 25TH AND TO CONFIRM THE CHANGE WITH NO RESPONSE. NATURALLY, MY ORDER IS NOT AMENDED. SUPPORT RECEIVED 3 EMAILS AT THE VERY LEAST. MESSAGES WERE ALSO SENT TO THE WHATSAPP LINE. I DO EXPECT THIS MATTER TO BE RECTIFIED AT NO COST BECAUSE SUPPORT NEVER RESPONDS!!!!!!! WHAT IS THE POINT OF A SUPPORT LINE THAT NEVER RESPONDS?
0 replies
9 months ago
My experience with Perfumology has been wonderful
My experience with Perfumology has been wonderful. The perfumes I ordered smell identical to the original and they last from day into night. Even after washing my clothes I still smell a residue and the perfumes elicit a feeling of pure joy when I use it.
53 replies
11 months ago
Faithful to Nature - Magnesium Oil, FTN lip balm
Excellent products, excellent service delivery, highly recommend this business. Bought magnesium oil x2 (different brands) which turned out to be a life saver a a FTN lip balm which is absolutely brilliant for the price point.
58 replies
12 months ago
Not My Runway!!!!
I have ordered a bra from My Runway 3 - 4 times (have lost count by now). Each time I have been sent a panty. The last 2 - 3 times upon placing my order, I have emailed My Runway Support and requested that they check the items prior to desptach to ensure that the proper items were despatched. Each time I was assured that it would be done - not so. The first time because I returned an item that was too small together with the incorrect item, upon notification and having to pay the full courier collect fee which was later partially credited, I received a R100.00 credit note which if you take into account the courier fees of R79.00 equates to a credit of R21.00. Not much of an apology for the inconvenience and the heads up to them to check the that the correct items were dispatched. I decided foolishly to give them another chance after they said they would check with the warehouse and get the issue sorted - Not sorted - bra ordered - panty delivered - escalated with management again - radio silence again - credit of ? offered - told them if it was going to R100.00 it was not worth my while. Still waiting on a response despite 2 emails and 2 calls! Thanks My Runway. I used to be a very good customer!!!!!
0 replies
12 months ago
Service par excellence
This is one of the premier e-commerce companies in South Africa. This company is driven by and managed by its love for its products and its customers. Approximately a month ago, I received a devastating medical diagnosis and a devastating personal diagnosis for the love of my canine life, Flint, my chocolate labrador. Dogs certainly do not live as long as they deserve to live and I would gladly have traded 10 years of life and given it to her. She was my stalwart and was with my through the highs and lows of my life. She crept into my heart with her silky paws and the silkiest ears ever. Sadly, I lost her just 3 months shy of her 15th birthday and am completely devastated by her loss. I was notified of my diagnosis and her impending loss all in the same week and in shock blurted it out to the sales team at Scentimental. We did not know each other but all I have ever received from the entire team is love and support during the following weeks. In these days where businesses do not care about their employees let alone their customers all I have ever felt was love. I have received emails of encouragement and condolences and I am not their only customer yet they remembered my precious Flint and I. My gratitude for their acts of love and generosity are innumerable and unforgettable and you can be sure, that you will not be treated as an ordinary customer. You will be treated as the special friend and not a client that you are. I wish Scentimental management and its employees to grow from strength to strength on behalf of Flint watching from the rainbrow bridge and I.
0 replies
24 months ago
Great service provider
I received great and timely service from Dial A Contractor and their select group of specialists. Were it not for a flare up of a chronic condition and the associated medical costs which have kept me in hospital on on monthly or bimonthly basis for more than a year and a half I would have been able to proceed with my project.
0 replies
49 months ago
Bad customer service
Incorrect item delivered. Despite many broken promises to both update us and deliver the correct item, the only response I have received is that they have an update. No update forthcoming. Calls are ignored.
53 replies
Review Distribution
5 Star
4 (44.44444444444444%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
4 (44.44444444444444%)