Maralize N's Profile

7 months ago

Damage my car Fuel pressure sensor and want me to pay for it

Review / Formal Complaint On 5 September, shortly after 07:00, I was involved in an accident with my Mahindra TUV 300. At the accident scene, I removed the two fog‑light outer covers because they were loose due to bumper damage. These covers were not damaged. I then drove the vehicle home with no mechanical issues whatsoever. After 09:00, my fiancé and I went to the police station to report the accident. We then took the car to two panel beaters in Vanderbijlpark, who assessed the visible damage without stripping the vehicle. Both panel beaters confirmed: • The passenger‑side front light needed to be replaced due to a cracked mounting point. • The front passenger light had shifted backward, causing a small dent in the side panel. • Both fog‑light brackets were broken and required replacement. • The outer fog‑light covers were intact and reusable. • The grill had a broken clip, and they advised removing it so it wouldn’t fall off while driving. It was placed in my boot. • The condenser was damaged, but the engine was not affected, and the airbags did not deploy. • The frame where the bumper attaches was bent and required alignment and repair. • The bumper needed to be replaced. My fiancé (a qualified mechanic) and his employer ran diagnostics and confirmed no engine damage at all. They also test‑drove the vehicle, checked for further issues, and confirmed I was lucky the engine had not been harmed. From 5–28 September, I drove the vehicle daily with absolutely no issues. On 24 September, we drove family to OR Tambo after 19:00. The vehicle drove perfectly—no overheating, no loss of power, and no unusual fuel or oil consumption. The only visible issue was the loose lights, but they still worked. Alfa Trio asked me to bring the vehicle in on 22 September, but I advised them I could only bring it on 29 September because I had no other transport. ⭐ Issues After Repairs by Alfa Trio On 12 December, I was notified that my vehicle was ready for collection. However, Alfa Trio informed me that the battery had failed and asked if I wanted to purchase a new one. My father collected the faulty battery, bought a new one, and had Alfa Trio install it. I was told the car had been kept on a charger. If Alfa had informed me earlier that the battery was not holding charge, I could have replaced it immediately. Instead, it now feels as though they may have suspected another problem—possibly the diesel pressure sensor—and hoped I would not notice. Alfa also claimed they had run diagnostics and found no errors, which is alarming because as soon as my father drove the vehicle out, the engine warning light came on, the vehicle had no power, and it cut out next to the road. Alfa was contacted, and they came out, scanned the vehicle, found an error, and drove the car back to their workshop. On 15 December, Alfa claimed the issue was caused by an “air bubble” due to low diesel and insisted the vehicle was fixed. My fiancé found this explanation extremely suspicious, as he has never experienced such a scenario. When my father collected the vehicle again, the same issue happened. I was later told that “someone else” had driven the vehicle and didn’t experience any issues—but somehow the problem occurred twice only when my father drove it. This explanation makes no sense. Alfa then took the vehicle to Mahindra, where Mahindra confirmed: • ❗ The diesel pressure sensor was broken • ❗ The issue was NOT accident‑related Alfa phoned me and asked whether I wanted to take the car and repair it myself, or if they should “try” to claim it through my insurance. They even said they doubted that insurance would pay—meaning they expected me to pay R9,000 out of pocket. This sensor clearly broke while the car was in Alfa Trio’s care, possibly due to repeated jump‑starting, electrical overload, or improper handling. I see no reason why I should pay for damage they caused. ⭐ My Position • My father collected a vehicle that ran perfectly before Alfa Trio worked on it. • Alfa Trio introduced new damage that was not present before. • I have been without my vehicle for over three months. • I have already paid: • R4,500 for accident‑related repairs • R1,450 for a new battery • And now they expect R9,000 for damage they caused This brings the total to R14,950, just to get my car back—most of which is the result of Alfa Trio’s errors, not the accident. ⭐ What I Require I expect Alfa Trio to: • Accept full responsibility for the diesel pressure sensor they damaged. • Repair the vehicle at their own cost, not mine. • Return my vehicle in proper, safe, working condition, as required by my insurer. • Preferably have the repairs completed by Mahindra, at Alfa’s cost, to ensure the work is done correctly. • Provide written proof that the repairs were completed, including warranty documentation for the replaced sensor. My insurer trusted Alfa Trio to repair the accident damage—not to cause new issues, leave me without transport for months. Their conduct is unacceptable, unprofessional, and financially damaging.

0 replies

Alfa Trio (Pty) Ltd

7 months ago

Damage my car Fuel pressure sensor and want me to pay for it car is still in there posetion as I will not accept it like it is now. Car was 100% working damage was only on the front not the engine

Review / Formal Complaint On 5 September, shortly after 07:00, I was involved in an accident with my Mahindra TUV 300. At the accident scene, I removed the two fog‑light outer covers because they were loose due to bumper damage. These covers were not damaged. I then drove the vehicle home with no mechanical issues whatsoever. After 09:00, my fiancé and I went to the police station to report the accident. We then took the car to two panel beaters in Vanderbijlpark, who assessed the visible damage without stripping the vehicle. Both panel beaters confirmed: • The passenger‑side front light needed to be replaced due to a cracked mounting point. • The front passenger light had shifted backward, causing a small dent in the side panel. • Both fog‑light brackets were broken and required replacement. • The outer fog‑light covers were intact and reusable. • The grill had a broken clip, and they advised removing it so it wouldn’t fall off while driving. It was placed in my boot. • The condenser was damaged, but the engine was not affected, and the airbags did not deploy. • The frame where the bumper attaches was bent and required alignment and repair. • The bumper needed to be replaced. My fiancé (a qualified mechanic) and his employer ran diagnostics and confirmed no engine damage at all. They also test‑drove the vehicle, checked for further issues, and confirmed I was lucky the engine had not been harmed. From 5–28 September, I drove the vehicle daily with absolutely no issues. On 24 September, we drove family to OR Tambo after 19:00. The vehicle drove perfectly—no overheating, no loss of power, and no unusual fuel or oil consumption. The only visible issue was the loose lights, but they still worked. Alfa Trio asked me to bring the vehicle in on 22 September, but I advised them I could only bring it on 29 September because I had no other transport. ⭐ Issues After Repairs by Alfa Trio On 12 December, I was notified that my vehicle was ready for collection. However, Alfa Trio informed me that the battery had failed and asked if I wanted to purchase a new one. My father collected the faulty battery, bought a new one, and had Alfa Trio install it. I was told the car had been kept on a charger. If Alfa had informed me earlier that the battery was not holding charge, I could have replaced it immediately. Instead, it now feels as though they may have suspected another problem—possibly the diesel pressure sensor—and hoped I would not notice. Alfa also claimed they had run diagnostics and found no errors, which is alarming because as soon as my father drove the vehicle out, the engine warning light came on, the vehicle had no power, and it cut out next to the road. Alfa was contacted, and they came out, scanned the vehicle, found an error, and drove the car back to their workshop. On 15 December, Alfa claimed the issue was caused by an “air bubble” due to low diesel and insisted the vehicle was fixed. My fiancé found this explanation extremely suspicious, as he has never experienced such a scenario. When my father collected the vehicle again, the same issue happened. I was later told that “someone else” had driven the vehicle and didn’t experience any issues—but somehow the problem occurred twice only when my father drove it. This explanation makes no sense. Alfa then took the vehicle to Mahindra, where Mahindra confirmed: • ❗ The diesel pressure sensor was broken • ❗ The issue was NOT accident‑related Alfa phoned me and asked whether I wanted to take the car and repair it myself, or if they should “try” to claim it through my insurance. They even said they doubted that insurance would pay—meaning they expected me to pay R9,000 out of pocket. This sensor clearly broke while the car was in Alfa Trio’s care, possibly due to repeated jump‑starting, electrical overload, or improper handling. I see no reason why I should pay for damage they caused. ⭐ My Position • My father collected a vehicle that ran perfectly before Alfa Trio worked on it. • Alfa Trio introduced new damage that was not present before. • I have been without my vehicle for over three months. • I have already paid: • R4,500 for accident‑related repairs • R1,450 for a new battery • And now they expect R9,000 for damage they caused This brings the total to R14,950, just to get my car back—most of which is the result of Alfa Trio’s errors, not the accident. ⭐ What I Require I expect Alfa Trio to: • Accept full responsibility for the diesel pressure sensor they damaged. • Repair the vehicle at their own cost, not mine. • Return my vehicle in proper, safe, working condition, as required by my insurer. • Preferably have the repairs completed by Mahindra, at Alfa’s cost, to ensure the work is done correctly. • Provide written proof that the repairs were completed, including warranty documentation for the replaced sensor. My insurer trusted Alfa Trio to repair the accident damage—not to cause new issues, leave me without transport for months. Their conduct is unacceptable, unprofessional, and financially damaging.

0 replies

Bonitas Medical Fund

11 months ago

Bonitas telling me to use Marara pharmacy that is over an hour away from my home

They keep on informing me to us Marara pharmacy. The closest Marara pharmacy is in Centurion and we live in Vanderbijlpark. I will not drive over an hour just to get cronic medicine that will cost me more a month then just to use Dischem that is closer to my house. All the bad comments that is saw about the pharmacy I prefer my Mother to be save

2 replies

DStv (MultiChoice)

11 months ago

DSTV

I never had Dstv as they are to expensive and I prefer to steam series then to watch live tv

0 replies

DStv (MultiChoice)

12 months ago

MultiChoice keep on calling after I request they stop calling me I am not a client and never had an account

MultiChoice people ceep on calling me regarding a decoder. I never had a decoder and do not understand where they got my number. I requested that they remove my information and stop calling me but the keep on calling me. Please Dstv you are to expensive to use and I never will became a client. Please leave me alone and stop calling me. You do not have persition to call me on my private phone this is strickly for friends and family not advertising

0 replies

Bonitas Medical Fund

16 months ago

The placed an Ltp agains tm Mother and father claiming that they did not had medical for time I supp**** them Al the documents where they removed my Mom's Ltp as they realized they made an mistake

The placed an Ltp agains tm Mother and father claiming that they did not had medical for time I supp**** them Al the documents where they removed my Mom's Ltp as they realized they made an mistake. They then informed me the we did not supp**** proof that my father had medical aid from 2***. I supp**** them the proof and now sudendly he did not had medical aid with Discovery. How did they correct my mother's as they Bothe was on the same medical. I supp**** them 4 documents 1 Sasol med from 2*** then I supp**** them Discovery from 2*** then I supp**** them sizwe from from 2*** and then bonitas from 2***. 01.31 how is there a cap how can they state he did not had medical. Please in want this sorted and I want my pensly fee paid back from February to April as this is a bonitas error they was supposed to request it not just asume the client doe not have medical. I do not want the here any new excuses as they are looking for new excuses to take exstra money. This is unacceptable.

2 replies

Absa

17 months ago

Absa most expensive bank. Taking more money they they are allowed to

I have a account with absa from I was 4 years old. Suddenly my account is overdrawn but I did not request a limit as I only want to use the money I have.. Someone paid R200 I my account and now it is gone no trais of it in the app. My credit card admin fee is over 442 and the amount hey deduct out my credit card is over 700. This is is not right. The way absa is talking money is not acceptable people are working them self to death just so that you can bankrupt them. Everyone tells me to go to capitc and I now think it is time. Absa is to expensive and greedy. I wnat my money back I did nit agree to any limet as I know how expensive you are

1 reply

Skynet Worldwide Express

17 months ago

Delaying my parcel delivery date

My parcel was delivered to them on the 11th. Everyday I am calling to find out when they will send my parcel. You will wail over 2 hours to be assisted and then they informed you that it will only be delivered on the 17th, According to the Natis it should have been delivered yesterday, they charged R100 delivery fee, for the worst service ever. Please Natis stop using this courier service please go back to Ram

0 replies

Bonitas Medical Fund

17 months ago

Take there time to refunded me on there over charger penalty due to incorrect information in there system

Everytime I call regarding the over charge penalty money that was deduct first they can't see it then they make a excuse that it credit refund is still to be processed. The I get a excuse that I will be in formed once it was done. Until now I have not received any feedback on when your error by taking 3233.90 instead of 1290. When will someone please do the work and pay me back. You did not wait to take my money why must I wait so long and why must I call to find out when this will be slotted. I am still going to move to a other medical the end of this year. This is unacceptable

1 reply

Bonitas Medical Fund

18 months ago

Bonitas charging penalty fee for my parents that was on Bonitas medical this is *****

My monther and father were on Bonitas medical aid last year and I moved them over to my medical ad now bonitas is Charing me 3233.75 penalty fee as they ckaim my Mother and father were not on a medical they where on your medical and I will not accept this penalty I want this corrected immidiatly or I will chance medicals, she was even on cronic List this is not acceptable I need this corrected immediately

3 replies

Maralize N

Reviews

Damage my car Fuel pressure sensor and want me to pay for it

Damage my car Fuel pressure sensor and want me to pay for it car is still in there posetion as I will not accept it like it is now. Car was 100% working damage was only on the front not the engine

Bonitas telling me to use Marara pharmacy that is over an hour away from my home

DSTV

MultiChoice keep on calling after I request they stop calling me I am not a client and never had an account

The placed an Ltp agains tm Mother and father claiming that they did not had medical for time I supp**** them Al the documents where they removed my Mom's Ltp as they realized they made an mistake

Absa most expensive bank. Taking more money they they are allowed to

Delaying my parcel delivery date

Take there time to refunded me on there over charger penalty due to incorrect information in there system

Bonitas charging penalty fee for my parents that was on Bonitas medical this is *****

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