RB
Rudi B
Active since Jun 2022
3
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Reviews
3 reviews36 months ago
Pylontech Batteries. Poor support service from Pylontech
We bought 12 x 5.5Kwh Batteries for a system. All went well until we found that 2 of the batteries have issues with the Software. We sent it to the supplier and they can't assist. Pylontech does not support them regarding the software updates. Pylontech does not have ANY support system in South Africa and they refuse to assist. They force you to use the supplier and pay them to come and do a software update. Pethetic. My Client is no busy with legal action against me because of this stupid Company and their arrogant attitude.
0 replies
37 months ago
Pylontech Batteries
Pylontech Batteries. We cannot complain about service, because there is nothing. Please do not buy any Pylontech batteries. The after market service is worse than worse. It is an endless struggle to have any support with firmware updates of any kind. There is NO softeware to assist you as a technician. We are trying to resolve issues through some very supportive solar companies, but still Pylontech is non existing in any support.
0 replies
47 months ago
WONDERLIKE Diens.
Dankie Uan en Dian vir julle uitstekende hul en toewyding. Dian vir jou mooi duidelike en AFRIKAANSE verduideliking en verkoop tegniek. Uan vir jou AFRIKAANSE aanbieding en opleiding van die stesel. Ek is optimisties om verder te leer en vir ander te vertel.
135 replies
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