JD
Janeel D
Active since Sep 2022
6
Reviews
0
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Reviews
6 reviews40 months ago
Delete my Profile
Can you please delete my profile from Hello Peter, I have not received any help from Hello Peter.
0 replies
42 months ago
Disappointed by Supptech
<div>Supptech financial services make promises they can't keep. I was promised that if I pay the amount to repair my credit score it will be the final payment and I will receive my loan and my credit score will be improved whereby I can even apply for larger amounts at banks. The consultant who assisted me advised that I will be very happy and I will be thanking them. Instead I received a letter asking for release fees when I query why am I being charged such a huge amount for release fees when I applied for a personal loan, release fees and lawyer document fees are required when you purchase a property I'm not purchasing a property, I get blue ticked with no answer. It's almost a month now and I am still waiting for an answer and I have not received my loan and my credit score has not been repaired.</div>
0 replies
43 months ago
Difficult to get hold of the NCR Complaints Department
Been trying to get hold of the NCR complaints department since the 23 Sep 22, I spoke to their switch board operator and she advised that there lines are down I should send an email, I send an email on the 23 Sep 22 and than again on the 27 Sep 22, advising that fraudulent cases is out of their jurisdiction and I should go to the SAPS, SAPS is advising that the NCR should investigate the company as they are registered with the NCR. If the NCR cannot help how are we as consumers suppose to trust companies with NCR numbers, does that mean that anyone can just register their company and scam people into paying upfront fees?
0 replies
43 months ago
Fraudulent Company
It's been 3 weeks now and I still have not received a refund nor a loan payout, Supptech send a letter to me from SARB requesting that I need to pay a release fee of R12 500 before the R100 000 can be paid out, they already received a total of R13 200, I received a letter that the R13 200 would be the final and last payment, and than they send another letter I called the SARB and asked if Mr Raymond is there Dir of Corporate the lady said no and advise that Mr Raymond is a fraudster, once you pay money you will not get it back and SARB does not send such letters to ordinary people, I have the recording of this conversation. I went back to the consultant Joyce and she is not responding she is blue ticking me and whenever you call she and Eric Raymond is not available.
133 replies
43 months ago
Disappointed Customer
Extremely disappointed in the services I've received from Supptech Financial Services. They do not disclose all fees that needs to be paid after every step they requesting you to pay more money, and when you don't have the money they refuse to refund you and keep on advising that the loan is already in process and registered they cannot refund you, you must pay the release fee which is a ridiculous amount, I do not even earn as much as they are asking you to pay in advance. If this was explained before hand I would not have applied at all. Now I can't get my refund of R13 200 which was already paid to them. The consultant wants to advise that I feel ur pain, I don't think they do because I am the one sitting with a loss and no funds was paid out to me. I don't understand I have the right to cancel a process at any time.
132 replies
43 months ago
Angry and Disappointed Customer
Suppertech Financial Services deserves no start, they scam people they will not mention all the upfront fees you have to pay before the loan payout is made, they will take your money and than request more and more money from you on order for the loan amount to be paid out, when I advised that I'm no longer interested I would like my money to be paid back their consultant Joyce Raymond promised me and told me don't stress I must calm down the loan is at the final stage I will receive my loan in the next 15 min than boom I get a call from a UK number from a lady with the name of Nancy and she advised that SARS send them a letter and they are requesting an amount of R12 500 for bank charges and legal documents I need to pay that money first than my loan will be paid, I went back to Joyce and asked what is this now u promised me and advised that I am not interested in the loan can I receive a refund as the money is refundable, she was giving me lots of stories of she can't give me a refund as the money has already been released and the loan is already registered even asking me if I cannot borrow the money from someone just so that the money can be released I will be refunded, they have never scamed people they have a name to protect. Joyce even told me that she will borr3the R12 500 from someone because she made a promise to me than she came back and said that she managed to get a R5000 I should come up with the rest. Called their manager Eric Raymond he advised that they can't refund the money because I already sign a contract when asked what contract was that because nothing was finalized and all this fees they are requesting was never disclosed, I know my consumer right there was no services rendered to me and this people already took a R13 200 from me on top of that they want me to pay a R12 500 and they are refusing to refund me my R13 200 keep on telling me some lame story of the loan is already registered if it is registered why are the funds not paid into my account. When we spoke to Raymond he advised that Joyce paid me a R5000 which is a lie they should show me when they paid me a R5000. When I advised that I am taking this matter further I will be reporting them to the NCR I was asked to calm down there is no need for that I should trust them I will be thanking them at the end I should just pay that money and I will see. This people took so much money from me I am unable to pay my rent and bills and they refusing to refund the money back that they took and insisting that they feel my pain I should just pay the R12 500. They all are a bunch of croocks who's doors should be closed because they deceive people.
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Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
6 (100%)