Active since Oct 2022
Pep should change their delivery period to 15 to 20 days because WOW, it has been half a month of waiting.
My car went for repairs, I left it with a half tank fuel when I fetch it, it was empty. When I was at fuel station I realised the car had an airbag error and it was making a horrible noise, I called them, they said they will give me a date to book it in again,I brought it back the following week they said they have fixed the car it was a fender that wasn’t tied, like really ?? What else they didn’t tie if they can make such mistakes? When I was on my way back home the noise started again and it was worse, I called again, they said I must bring the vehicle again, on whose expenses?? I ask the to refund my trips form Nongoma to NRB they refused. They even refused to take my car for the third time. As we speak my car is still making noise, horribly. Oh lastly they said they their speed point wasn’t working and they don’t take transfers at the moment, I had to risk and walk around with R 14 000 in cash since they even said they don’t do pick ups. Never ever take you car to Marvic unless you wanna get frustrated