F
Fatima A
Active since Dec 2022
3
Reviews
0
Industries
Reviews
3 reviews28 months ago
Supersonic sold AIRFIBRE a during COVID sunder false pretences and still eating refund since May 2022
Supersonic AIRFIBRE Account number S0104260 has been cancelled. Sold Airfibre to under false pretences. Today is 22Dec2023 why are clients left to feel helpl even ICASA does not respond “ICASA Complaint Reference No: GAU002243/22 Yours sincerely Siphiwe Magengenene SMagengenene@icasa.org.za Consumer Affairs Independent Communications Authority of South Africa (ICASA) Email Address: consumer@icasa.org.za Phone Number: +27125683689” . I am awaiting refund since May 2022 cancellation Reference #SSL-00379501 - created on 05 May. 2022. Unfair practice. Taking my money no refund I chose the highest package of R999 Package with the highest speed I was barely receiving 10% of that even as early as 8am the morning during COVID 2021 and 2022 Working from home and home schooling We needed internet NO FIBRE in our area LTE, 5G nothing worked in our area I was desperate I had to call almost daily to complain about the Service that was down and slow I cancelled I was not refunded I was sold something that was not setup correctly to reach the speeds that I was sold. I am still awaiting my refund, been over 18 months.
129 replies
28 months ago
MWEB Why must I beg for my money after 6 months of cancellation
Begging for refund of MY MONEY still on 22Dec2023 After 6 months and counting!! On sign up it takes less than 24 hours to debit my account. Why does refund take over 6 months ? Clients take notes do not do bust after does not exits !! MWB26084954 MWEB: MWB24070940 I cancelled Mweb Fibre with Mweb Vuma in mid April 2023 due to lack of service I paid full Month of April 2023 and still the I was debited for May 2023 Between MWEB Billing and MWEB Technical I am being shunted from pillar to post No ownership of problem No refund Customer left out of pocket Begging for money for over 6 months Ignore my tweets and DMs Please refund my money This is daylight ******* Why must I keep on calling and keep begging for my own money? This is *********
0 replies
41 months ago
Instastronics deserves 5 stars
Fast efficient no fuss reliable, would recommend any day. I placed my order realty on Friday morning and it was delivered to my doorstep next day all the way from from Cape Town to Johannesburg before lunch time. It was a package that weighed around 2,5kgs for the those wondering. Thank you guys. You deserve 5 stars.
132 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)