Active since Feb 2023
BUYER BEWARE I really regret not seeing the reviews on here. I requested a quote for repairing a gas oven in December, and paid the callout fee for their repairmen to come and assess. I was told that I would receive a quote in 7-14 days. TWO MONTHS LATER, multiple emails, countless calls, and speaking to at least four different people working at the business and no one has anyone returned any of my communications. All emails have been ignored, and every time I speak to someone I am told they will call me back, which no one has ever done. I have literally never been contacted by them, except when it was to arrange the call out. It's like once they got my money, there was no need for them to deliver, and so they ghosted me. I've requested a refund multiple times, to which I am always given the same answer - "we'll call you back once we find out what the delay is". Needless to say, it never happens I regret ever contacting them, and will now be looking into taking this to the Small Claims Court so I can at the very least get my money back
BUYER BEWARE I requested a quote for repairing a gas oven in December 2022, and paid the callout fee for their repairmen to come and assess. I was told that I would receive a quote in 7-14 days. TWO MONTHS LATER, multiple emails, countless calls, and speaking to at least four different people working at the business and no one has anyone returned any of my communications. All emails have been ignored, and every time I speak to someone I am told they will call me back, which no one has ever done. I have literally never been contacted by them, except when it was to arrange the call out. It's like once they got my money, there was no need for them to deliver, and so they ghosted me. I've requested a refund multiple times, to which I am always given the same answer - "we'll call you back once we find out what the delay is". Needless to say, it never happens I regret ever contacting them, and will now be looking into taking this to the Small Claims Court so I can at the very least get my money back