CM
Connie M
Active since Feb 2023
5
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5 reviews29 months ago
Makro liquor store Brackenfell - great service.
Makro liquor store in Brackenfell is not only really well stocked, but the staff are extremely helpful and know their products. The wines are well selected and range from everyday to super expensive for special occasions. There is an impressive selection of spirits, craft beers, bitters and accessories for the bar, to make the shopping experience worthwhile. Staff are friendly, and very helpful.
72 replies
29 months ago
Ludwig’s roses - a heavenly experience.
Going to Ludwig’s is always a pleasure. Here you can indulge in the splendour of roses from hybrid tea, to Austin, to Old fashioned heritage roses. I needed roses for my fences on the farm, and was helped by Ludwig’s wife, who made it feel like a social event with no stone unturned. Really great service.
0 replies
29 months ago
CTM is tops!
Generally I have found staff to be very helpful and knowledgeable. The bonus is how friendly they are. It really feels like nothing is too much trouble. I always go there first for any tiles or taps and usually am very happpy.
72 replies
32 months ago
Great service from lekkeslaap!
Really excellent service all round.
132 replies
38 months ago
Refund nightmare at ACDC
Believing that ACDC Express was the best place to go for an inverter I was really looking forward to going there and getting what I needed. They had very little stock but I settled on the Genki which seemed to fit the bill. So I paid and left feeling very happy. Obviously the staff at ACDC do not know their appliances, because although the device worked fine, it turned out to be incredibly noisy and totally unsuitable for use in my practice where I see patients. So I returned it the next day and this is where the nightmare started. Firstly the salesman told me it would need to be sent away to be tested (because I had owned it for a day). Then he changed his tune and suggested I take another one, because that one might have been faulty. So I returned home with another identical model, only to find out that it was equally as noisy. If the staff tested their stock they would know such things! Next day I returned it and because they had no alternative, I asked for a refund. What a deeply unpleasant experience! I feel from start to finish I was treated like a crook. I was asked to provide a bank statement to prove that the money came from my account. I had paid by credit card. If they doubted me they could have asked for my ID in the first place. I was told that it would take a few days because head office would make the payment. Two weeks later there was no sign of my money, so I wrote to their head office. Then the salesman phoned me and asked again that I provide proof of the transaction. Obviously they lost the other one. Next day I am informed I must provide a stamped letter from the bank confirming I am a client, along with a bank statement. By now I was furious. Next day they insisted I provide three month's bank statements! How dare they! Although I complied, I still at the time of writing this do not have my money. It is 17 days since they gave me a refund note. They have succeeded in totally alienating me as a client and as a respectable and respected person. I am disgusted.
0 replies
Review Distribution
5 Star
2 (40%)
4 Star
2 (40%)
3 Star
0 (0%)
2 Star
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1 Star
1 (20%)