AS
Alison S
Active since Feb 2023
2
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0
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Reviews
2 reviews15 months ago
Appliance Clinic
I asked them to fix my washing machine. They sent someone out who told me that the pump needed replacing, and according to him he replaced it. This was on 28 November, 2024. I paid them about R1300. The machine broke down again just before Christmas, 2024. I tried unsuccessfully to get hold of them and assumed they were on leave, but left numerous messages on their answering machine. Today is 13 January and there is still no reply. In the meantime, I contacted Table View Appliances, who sent someone out on Friday 10 January. He took out the "new" pump and showed us - it was clearly old, dirty and rusted. He then replaced the pump and also found a sock which had blocked the outlet. Appliance Clinic had **** to me. Please warn others. I would very much like to get my money back!
0 replies
38 months ago
Problems with returning an article to Takealot.
My husband bought me an air fryer from Takealot as a Christmas present. Unfortunately, when I came to use it, I found it did not have a proper instruction manual. Instead, it had a pamphlet which had very inadequate information. I tried asking my daughter, who has an air fryer, to help, but even she could not get this air fryer to work properly. I ruined two meals trying to use it. I therefore asked my husband to return it for a refund. Takealot came back to us and told us that the air fryer was damaged, which it certainly was not. They then sent it back to us. It is indeed completely undamaged. Ever since, we have been trying to get them to take it back and refund us. They stall and stall and promise to do something about this, but so far nothing has been done. It is now the 21 February, 2023, and this has been going on since December, 2022.
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