MB
Marlene B
Active since Feb 2023
2
Reviews
0
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Reviews
2 reviews28 months ago
Pinpont Leak Detection - Missing In Action
Pinpoint was very quick to ask me to pay before they delivered the service. They arrived on time, and found the leak at my swimming pool. They did not do the repair. Now I am struggling to get the report from them to have my swimming pool fixed. No-one is answering their phones. I phoned all the numbers that I could get, and also they are ignoring the e-mails I have send. I really do not know what to do anymore, but go to their premises, if they still exist!!
0 replies
38 months ago
Capitec Security Useless
I have been a capitec client for a very long time. Always promoting them for their low fees and excellent service when I opened my account. I have also opened bank accounts for my three daughters, of who two are now adults, and can operate their bank account without my assistance. However, now that Capitec has for a while been adding the physical account numbers to the front of the bank card, and not only the card number, I saw a problem coming. Recently my daugthers phone was stolen with her bank card, and some way or another the thieves drew all her money from her capitec bank card. We went into the bank, and even a transaction that was still pending, was allowed by Capitec Bank after we went to see them. All her money is gone, and Capitec Bank does not take any responsibility for their mistakes - ie, letting the pending transaction go through, not following up with the mentioned vendors on the account and stopping the transactions with bidorbuy, and snapscan. Also having her account number on the front of the card, just made it so much easier. They (The Criminals) increased her limits, they withdrew ALL her money from her different bank accounts, without having any alerts go on at Capitec Bank. Now Capitec washes their hands like Pilatus, and takes NO responsibility. Suddenly they also started doing this stupid QR code scanning for extra security measures. Just another way of trying to not make your problem theirs. I am so disappointed, and will be moving my accounts to another, more secure bank. I will advise all people to be very careful with Capitec Bank's security, as their are none!!
112 replies
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