AS
Alf S
Active since Mar 2009
33
Reviews
0
Industries
Reviews
33 reviews20 months ago
How to loose potential customers in one easy step.
With a view to organising helicopter flight time I visited National Airways Corporation Waterfall Gauteng this morning only to be stopped at the gate by a person who could barely speak and certainly could not speak english and therefore failed to tell me what I needed to gain access to discuss my business requirements. Note this was nor reception inside the building but at the outside gate. So I ended up outside on the street attempting to access what I thought was a professional business. Needless to say I have found an alternate supplier.
0 replies
21 months ago
Easy way to loose customers.
How to lose customners in one easy move. Stop using plastic bags and DO NOT COME UP WITH AN ALTERNATIVE. I am now given the opportunity of carrying my shopping from my gate to my house, 75 meters, as individual items. All Woolworths opposition have solutions, cardboard boxes, paper bags but Woolworths really do not care to make life easier for their customers. So guess where this customer will be online shopping in future.
0 replies
27 months ago
Sign-on procedurers......all 3 of them before I can get to MY money.
Currently Standard Bank's sign-on procedure incorporates 3 different processes containing 5 different pieces of information before one can access their accounts. This is not clever but is a good way to persuade one to switch to a bank that understands online banking. Of course, the bank will reply that this is to protect the client. ******* it is to protect the bank. I am sure whosoever designed this procedure does not use Standard Bank Online banking for they would have very quickly seen the error of their ways.
58 replies
30 months ago
Builders Warehouse desperate for money.
Some time back I placed an order with Builders Warehouse, their reference 2020961787, and they promised delivery within days. Over a week later with no sign of the goods and no explanation of why the delay I cancelled the order with the idea to get my monies refunded. It is now days later and despite a number of emails to them I am no closer to a solution. They have offered credit note when in fact what I want is my money back.
131 replies
44 months ago
Woolworths SLOW online shopping
Woolworths computer system is so SLOW that the client can end up clicking more than once and end up paying and receiving more goods than required. Very inportant to check basket before checking out. As much as I love meuslei rusks I do not require 6 bags and I also ended up with 4 packs of cheddar cheese when I only required one. This morning I have selected all the products I require and click checkout, Woolworths asks to confirm delivery address, I click confirm and that was about 30 minutes ago. No reply from Woolworths. I will now get what I require from Checkers. At least their system works and you get a response in less than an hour.
0 replies
52 months ago
Excellent service from Bank Zero
Applied for an account earlier this week. Interaction with the bank purely online. Card delivered this morning and it was used successfully today to pay for lunch. This is what a bank should be. No could-no-care staff with an attitude problem, that one needs to interact with.Just in and out with the internet and job is done.
0 replies
52 months ago
Using computer systems created in the 60s
After 2 months delay in resolving the issue bank told me this morning via sms that my credit card was available at Woodmead. I drive from Midrand to Woodmead only to discover bank is offline. If the bank want me to use their card they know my address so deliver it. I am never offline.
53 replies
53 months ago
unprofessional bank
I cannot believe how unprofessional this bank has become. When you phone them you get to hear a recording saying the same things over and over and the phone numbers and email addresses mentioned in these recording are usually wrong. Email sent to mentioned addresses fail and phoning the numbers mentioned fail to get a response from a human, is you manage to get through at all.
106 replies
60 months ago
Service.....not
Sent email to 3 different departments at Standard Bank asking a relatively simple question yesterday morning. Other than robotic acknowledgement no one has bothered to get back to me. I am willing to bet that the answer to this review will also be a robot. Wonder if any real people work at the Bank or is it a clump of robots that take your money but offer no service.
53 replies
61 months ago
Lack of professionalism and support
My problem is that the credit card statement you send me gives an email address of CPC@standardbank.co.za but emails sent to that address are rejected by the bank. Phoning the bank at any of the phone numbers listed on said statement are either immediately dropped/disconnected or I get to listed to a never ending recording of stuff I am not interested in. I need to speak to someone about a credit card transaction that I do not recognise.
106 replies
Review Distribution
5 Star
5 (15.151515151515152%)
4 Star
1 (3.0303030303030303%)
3 Star
1 (3.0303030303030303%)
2 Star
7 (21.21212121212121%)
1 Star
19 (57.57575757575758%)