SK
Samia K
Active since Apr 2023
4
Reviews
0
Industries
Reviews
4 reviews14 months ago
Shocking service Virgin active head office
I cancelled my contract with VA and they invited me to come back with a 50% discount for the first 3 months. I accepted this and the first 3 months they repeatedly debited me for the full amount. Which caused the payment to bounce. I then phoned head office to recify this and paid the correct amount using a payment link. This happened all 3 months despite numerous phone calls throughout the month to make sure the debit order was for the correct amount. Even though all 3 months are paid now , my app is still blocked and I can't get into the club to train I have probably phoned 20 times in 3 months to try and get this sorted. I have emailed as well as asked Reception at the gym to assist. No one has followed through. Every time I phone, the person says, oh yes I see that the outstanding amount needs to be written off as it was a discount, but then does nothing about it. I am honestly shocked, how difficult can it be to follow through with something untill it's done. !!!??? I have dealt via email with Lelethu Funani and Siphokazi as well as other people over the phone.
0 replies
31 months ago
Shocking service
Shocking service. Retained R8253.69 from me in August 2022 , made me pay upfront for an order for an event and then never delivered. My correspondence was completely ignored for months on end and only once this review was posted did I get a response. As at 26 September 2023 - a year later I have received only R5000 back and Christine the owner has agreed to pay the rest off.
0 replies
31 months ago
Owner lacks integrity and does not keep her word
Shocking disgusting thieving service. Stole R10 000 from me in August , made me pay upfront for an order for an event and then never delivered. With the many many reviews online about Create Uniforms *****ing people's money, I'm shocked that Christine in not in jail yet, but I'm sure the day is coming. I am now going thru the National Consumer Council to try and recover the money but my next step is going to the police for theft. The only thing Christine is good at lying and dodging phone calls.
0 replies
37 months ago
Disgusting! *******
Shocking disgusting thieving service. Stole R10 000 from me in August , made me pay upfront for an order for an event and then never delivered. With the many many reviews online about Create Uniforms *****ing people's money, I'm shocked that Christine in not in jail yet, but I'm sure the day is coming. I am now going thru the National Consumer Council to try and recover the money but my next step is going to the police for theft. The only thing Christine is good at lying and dodging phone calls.
0 replies
Review Distribution
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1 Star
4 (100%)