Active since Apr 2023
I am a subscriber of Network 24 for more than 7 years. I have made a payment for the subscription on 12 April 2024. I have send the proof of payment on the wapp number which were given to me. Today I received a message that the subscription has been cancelled due to non-payment. After several phone calls, I had to submit the proof of payment again by whatsapp, just to receive a message that it will take another 3 days for Finance department to allocate the payment. So this money were received by Netwerk 24 one week ago and still not been allocated? This service is really pathetic. I spoke to a lady by the name of Esme on wapp, hence it got worst.
I joined Avroy Shlain 15 Februarie 2023. After 3 weeks I could only manage to place my first order. Needles to say, I waited more than 5 days in order to receive my first order. I made another order on 15 April, pay the money at Checkers on 20 April, untill today no parcel. I phoned Picalou Louw on Friday, he would get back to me, Ronel rep**** to me on Saturday that the parcel has been released. I phoned now the headoffice of Avroy Shlain to find out exactly when I will receive the parcell as clients are complaing. What a surprise to hear that the order is on hold! I made exactly 11 phone calls to the credit department, without any success that somebody will answer. What an absolute P A T H E T I C company.