Active since Apr 2023
Thank you to Simphiwe for assisting me with my policy review so painlessly and efficiently. She provided me with all the relevant information in a clear and concise manner. Very professional and pleasure to talk to. Thank you to Masego as well for all the help. Thank you.
I ordered a pair of shoes via WhatsApp from this Patience lady who is supposedly the owner of the shop. Once I had paid, she’s ignored me for 3 weeks! I made several attempts to contact her during this period to try and get an update and find out when I could expect delivery to which there was no response. All while she continued to advertise daily on her WhatsApp status. Eventually I told her I would take further action and only then did she respond by saying, “ aggh take action” I asked her to send me back my money because at this point, there is no way i was going to continue to support the business of someone who is so rude and has no regard for customers. She ignored me once again. I contacted Capitec to report her (which by the way I don’t understand how capitec continues to endorse a person who ****s people this way using their bank) once she found out that I reported her to the bank she told me I must go get my money from Capitec since I decided to report her. She continued to insult me and tell me she doesn’t know anything about my money . But she has screen shots of the proof of payment. I cannot believe the level of disrespect and total disregard for people’s hard earned money. What a vile human being!
Great Service! Quick and efficient!
Highly impressed! Efficient and quality service. Thank you to Thulile for your swift assistance.