Christina B

HORRIBLE MOTHER's DAY EXPERIENCE!!

What you offer on your web site: “Our Day Spa located in Johannesburg’s Cradle Of Humankind, offers a variety of luxurious and relaxing experiences for all spa enthusiasts. Our Day Spa is a perfect escape from the hustle and bustle of the city, where you can indulge yourself in our popular, affordable spa packages for couples, friends, and overnight stays. Don’t miss out on our regularly released Spa Specials that are tailored to meet all your relaxation needs. Our Spa Specials offer you an opportunity to indulge yourself in our relaxing gardens, serene water features, and friendly staff.” What my Daugther and I experienced yesterday was a cacophony of noise from rowdy, noisy, loud, obnoxious, overbearing “African guests” (“We are African we are loud” response from one of the females when asked to tone it down….). The food was bland, the “fresh garden vegetables” came out of a frozen vegetable bag and were soggy and overcooked and the hake was dry. There was NOTHING “relaxing”, there was NO ESCAPE from the hustle and busle, and there was NO TAILORED RELAXATION NEEDS MET. Three (3) couples MOVED OUT OF THE DINING ROOM to GET AWAY from the loud obnoxious crowd because we COULD NOT HEAR one another speak across the little table between us. I shall also post this on Hallo Peter and EVERY other site I can to make sure that everyone knows that Crystal Rose ONLY caters for loud and obnoxious “indigenous customers” and that there is NOTHING RELAXING about the way one is treated and it is a complete waste of money so STAY AWAY!!!!