LT
Liza T
Active since Jun 2023
2
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2 reviews35 months ago
My awesome experience with Reach Publishers
I have a very good experience with Reach Publishers. I have zero experience in publishing books but they made sure that I was not left behind. The process was stress free for me and enjoyable. They even went out of their way to do things that are not part of their job. They are professional, friendly, patient and answer emails and phone calls within reasonable times. At some stage I even thought that I was the only person publishing there because I felt like I got all this individual attention. No question is insignificant for them. They answer all the questions asked and explain in detail so that you understand what you are getting yourself into. They walk with you all the way including uploading the book on online retail stores. You get a letter explaining to you how to advertise your book on which platform guiding every step of the way. Thank you Reach Publishers for all your support, understanding and patience. I will definitely consider you next time for my next book. I feel like we are now one big team, one big family
1 reply
35 months ago
BAD SERVICE AND BAD ATTITUDE OF CERTAIN STUFF MEMBERS AT FISHMONGER,ILLOVO
My experience with this restaurant is not nice. I used to like it but few years ago on Mother’s Day I booked a particular table. We arrived on time and when we got there our table was taken and we were given all kind of excuses. We were told to wait but after waiting for too long we left and went to another restaurant. I was actually disappointed and we did not go for a few years. Unfortunately my husband liked it then we went there quite a few times booking a particular table every time we went there our table was taken and we were given all kind of excuses. Every time we adjusted and compromised and took a table we did not book for. April is my husband’s birthday and I wanted him to enjoy his day. I booked first thing in the morning and booked a particular table. I even told the lady I was talking to I begged her not to disappoint us again cause it was my husband’s birthday and we wanted to celebrate with him not to be upset. Lo and behold my adult children were on time and they were told that the table was given to somebody else, a group of people. My husband and I came about five minutes later, I could not believe that they did the same thing again. This happened almost every time we go there. It took us a long time to realise that these excuses have some racial connotations. My husband and I met with a lady who manages the bookings at the door standing side by side with the alleged manager. This lady was arrogant, obnoxious not remorseful and had an attitude of take it or leave it. She says that the lady who booked had the same name as me, but how cause the cell numbers are different? This is not true, it was just an excuse to get rid of us. And then she said no both of us booked the same table but her alleged manager contradicted her and said it was not true. This lady obviously was very economic with the truth. But she did not care she was telling us that the lady who booked is some person’s wife meaning that the lady is more important than us. The manager equally had the I don’t care attitude and like he was saying take it or leave it. They gave us another table but after discussing the issue with my family we decided to walk out once again. We went and looked for another restaurant. On our way out the alleged manager was begging us to stay saying that he will take care of us BLA BLA BLA. He was then realising the seriousness of the situation. He never thought that we will walk out on him. He followed us up to the parking ticket machine. We told him that we will only go back if they removed the people from the table we booked he refused. We told him that it seems that the lady who took our table just dropped in there and demanded the table she got it because it was a white family. This was very sad because everytime we go there we are disappointed. We walked out before but this time is for keeps. I will never put my foot in that restaurant again. I went back because my husband liked the restaurant then but not anymore he was very upset on his birthday nogal. My adult children don’t want anything to do with that restaurant. Unfortunately it seems that I was judged on who is my husband is and that maybe I am not white. I booked as early as 9 in the morning to make sure that we are not disappointed but still the madam came late demands the table and she got it. My family and I were making a joke saying that next time if we want to spoil our mood and lose our appetite we must go to that restaurant. But jokes aside we won’t go. We had to look for another restaurant something that we did not plan for. I don’t think they will miss us anyways My advice to them don't judge a book by its cover, you don't know me you don't know my family, don't rate us and put us in a certain category that allows you to disrespect us and look down upon us just because
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