CV
Craig van der Horst
Active since Jun 2023
3
Reviews
0
Industries
Reviews
3 reviews17 months ago
Will sell you the moon but will find reason not to honor warranty
Over eager to sell a device. But will find reason to not even entertain warranty claims. Device purchased from them went crazy after 3 months. Brought it in. Was told theres fall damage. Tiny scratch on one of the corners. Tried explaining I know about the scratch. Happened as my hand grazed against a wall, device was perfect for all the time since then. Asked them to send it away and if supplier finds fault with the scratch I will accept it. Nope. They found their out. Wouldn't even entertain sending it away. Also no mention of this was made with purchase. Vape station gives alot better service even as a less known shop, I'll head there in future.
0 replies
29 months ago
City stinks and now sadly so does my home
After reporting a blocked sewage pipe on the 12-11-23. Reference number 9116063781 I was told that as it was a Sunday it would not count towards 3 day turn around time. I accepted this. To date 16-11-23 it has not been resolved. Countless calls and even the Ward Councilor was ask to intervene. After all the local depot claimed they sent out a truck on 13-11-23. This is a lie. As I have been home all week to sort this out, no truck has been heard or seen in this time. Sewage and faeces spilling out of my drain I could not afford to go to work and come home to find a flooded toilet. There is no way to escalate this and your call center after logging is a brick wall. This is health risk and being summer my entire property stinks to high heaven. Your service and after call service in this is putrid.
73 replies
34 months ago
Lights out ****s out
Dear Customer. CCT Service Request 1019574178 for Street Lights - All Lights Out has been logged. The above call out was logged on Saturday 10th June @10:00am. Someone very neatly cut the flimsy ribben closing the street light. And proceeded to cut the wires and walked off. Nothing seems to have been taken. It's a very busy point in the street and has been the site of armed ******ies before due to the quiet nature of the area and this spot leading to the point of public transport access. In addition the light around the corner has also been knocked out. The old couple living opposite the corner had their solar geyser panel ****** not too long ago using this route. All of this was conveyed to the call center agent. It's now 9 days later and not a single update. When one tries to call in there's a 37minute wait time. Previously a drain blocked on the exact corner and it took 3 weeks for a vehicle to be sent. Only after notifying the ward councilor of the area. Why does one need to go to such extremes for the City to do what it claims proudly to do in excellence. The logo should be changed to "the City that works for a few."
53 replies
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