LM
Lauren M
Active since Jul 2023
2
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Reviews
2 reviews2 weeks ago
DO NOT USE HEROTEL!
THE WORST!!! Countless calls and false promises to attend to my small issue after TEN DAYS. Had to leave work twice to meet non-existent technicians who didn't have the respect to let me know they would not show up. Zero respect without ANY communication or anyone calling me back. Zero respect for a persons' time and money (spent over R1800 on airtime & data calling them (spoke to over 20 different agents and bots) - and then they STILL had the audacity to take off a full payment after I cancelled after 10 days with no internet in order to go with a better provider (after threatening to do so multiple times) Basically ******* and absolutely awful customer care. DO NOT use this terrible company, there SO many better options out there! (I was connected within hours with another provider - ZERO issues and constant communication in the process)
0 replies
35 months ago
Wonderful service always
Micheala was fast, efficient and caring. Have been with Dotsure for over 5 years and they have been consistently amazing! Have just insured our new little pup with them and the process is quick and simple and immediate.
1 reply
Review Distribution
5 Star
1 (50%)
4 Star
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3 Star
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2 Star
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1 Star
1 (50%)