Kgaugelo M

Mercedes Benz Centurion

I want to share my disappointment with Mercedes Benz Centurion. In November 2023, I took my car in for back break pads replacement. Then I was told that my rear tyres were worn out. Upon collecting the car, I discovered that the worn out tyres given back to me were not mine. I complained about this and my sanity and honesty was questioned by the Service Manager. In June thus year, I took my car for service and two weeks back, I got a warning that my brake pads are worn out. Imagine the very rear brake pads that I complained about in November are now worn out which means these pads lasted for only 1year six months. I didn't bother to go back to them because they said, if I am not satisfied, I can refer my compliant to the next level. I am at a point where, I want to get rid of my car, sell it and buy another brand that will respect my loyalty as a customer