AbdulRahman A

Unprofessional staff literally ****

My experience with this car dealership was horrible—literally a **** and just there to waste your time. I've worked with many dealerships before, but never with such absolutely terrible customer service skills and very unprofessional Staff. I drove an hour away to see a car, and everything was planned in advance with a salesman, and once I got there, they kept telling me there was another guy who wanted to buy the same car and asked me to see another car, which was more expensive and completely different. Then I asked to speak with the sales manager. Yeah, welcome, he said, and he gave me water to relieve me from losing my temper. I explained that his answer was, Oh, we sold this car. I was like, I CALLED EARLIER and planned everything with the salesman, but it turned into bull****. Here's what they do: THEY POST THE CAR on THEIR website, and they pick the best model for dropping the price below market, which makes you come, but once you get there to the dealership, they will tell you the car is sold. Look for the same model but different, and they pretend that the one you picked is sold. I am not the first to have this problem; read the other reviews kindly. ****erally, a mafia run BE AWARE)