Active since Aug 2023
DO NOT USE THIS COMPANY. Complete *******. You can see the other reviews as well. The only price they told me was R295 call out fee. They came out and changed a small lock on my canopy and then gave me an invoice of R4000. No warning, no heads up. Definitely didnt cost them anything close to that to do the service. Absolute ******* and *******s, stay far away from them.
Chose them cause of the rates. The guy who "showed" us our car just accelerated towards us at a pretty alarming rate then stopped in the middle of the road, got out and said "check it tomorrow" and then walked away. This also caused a traffic jam in the parking lot. We checked the car and found scratches and dents all over. It's late at night now and we went to go fetch one of the assistants from the store who was very helpful. I asked him when the car had last been serviced cause it wasn't looking in great shape, he said he "had no idea". On holiday the key ran out of battery, this caused the alarm to go off incessantly. All of this was super avoidable. Remains to be seen how much of my deposit I get back, hoping to not be charged for the existing damage on the car. I'm sure they are a good rental agency, but it was our first time using them and they experience was not very inspiring. Cape Town is a dangerous place to drive and you can't afford to have a car that may break down or that you can get locked out of. Just a little more care when handing over the vehicle would have made our experience much better. The guy who was meant to assist in the parking lot was very rogue and played a big part in this review being like it is. I dont think Woodford is a bad company and I would still encourage others to use it. I just hope this branch of Woodford ups their game. Luckily we are local and used to such things, a tourist would probably be less forgiving.
Was a regular customer and put up with the clothes being returned stained or shrunk. But had to stop going when they stole/lost a whole bag of my clothes. They told me some story about some kids coming in and *****ing my clothes, but either way, I gave them a whole bag of clothes that never came back. Happened to other customers too. Read the other reviews on Google, this is a really, really terrible business and unfortunately can't be trusted with their only service - to look after your clothes. Really bad dry cleaner, save your clothes, save your money and go anywhere else.
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