Leeann P

Disappointed and Disgusted

The worst experience I ever received from Dr DJan at Alberton Hospital. I went in on Friday 4august2023 at 10am. I speak to the nurses and they advise the neurologist I'm there. Then the nurses say they don't know about my scans that need to be done. I had to inform them why I was there. Dr Djan comes and sees me only at 9pm on Friday night. I couldn't to the MRI because I suffer from anxiety and claustrophobia so he had to prescribe something for me to be calm. Then they say sorry we cannot do it Friday there no doctor on call to check your blood pressure and heart rate. We will do the MRI on Saturday. So I tell them why can't we do the EEG in the meantime and then you can do the MRI tomorrow. Do they put on the EEG machine. Mind you this is 10pm at night. While day went pass and nothing. So the next day I'm suppose to go for the MRI at 3.30pm. They come and tell me the MRI has moved to 6pm. They fetch me at 6.30pm. The EEG Dr was suppose to remove the machine at 3.30 which he never showed up. I had to remove it myself has I had to go for the MRI. Dr Djan come and sees me at 12.30pm. Tells me you are discharged. The nurse says you can go home. He says it's her own fault she's here this long. She was a drama queen in the MRI. In any way I jus lept quiet and didn't say anything. He tells me he will phone me with the MRI results on Monday. Monday I had to call them for my results. The receptionist also an extremely rude lady who can never help you with anything says to me your EEG results are fine. I will call you tonight with the MRI results. No calls. Today I call her at 11.20pm she says I'm sorry you are not our only patient you will get your results on Thursday. I said you didn't even call me to explain this. Very disappointing and very disgusting with the way Dr DJAN handles his patients. Never go to him if you have an emergency or you need to see a neurologist.