Active since Aug 2023
Great service. People arrived on time for both the quote and installation. Service was efficient and the guys took care of our house whilst busy and cleaned up afterwards.
I purchased a maintenance plan together with my 2019 Ranger XLT 2.0 AT (bought new from Barlow World Goodwood in October 2019), but when I needed service, Ford did nothing to honor it. The local dealer (NMI Ford Tygervalley) was completely unhelpful as well. Don't waste your money on their maintenance plan! Instead, consider Toyota, a brand that stands behind its customers. Ford's lack of accountability and poor customer service has lost me as a customer.
I bought an oven extractor fan in May 2023 of which the fan switch has physically broken. It sides across the settings without changing the fan speed and neither can it be switched off. I returned the item to Takealot as per their returns process, but they rejected the return citing damage to the extractor. It has a small dent in the bottom cover of the extractor. This obviously cannot be responsible for the fan switch not working. Takealot has referred my request to management with a promise to phone me back in 24 hours. This has not happened and neither have they returned the extractor. Phoning the call center is fruitless.