Mbali M

Professionalism

I have never seen such a pathetic hospital ,that does not follow the correct protocols when dealing with patients . My sister has been admitted at midlands medical hospital since may 2023 ,and she was critically ill and she was not in her right senses ,she was confused due to illness, so i went to the hospital to see her and asked for the Doctor to call me regarding her condition , as i am her next of kin,but till this day im still waiting for his call. They moved her from a general ward to Icu ,she stayed there for some months and back to general ward again ,without informing us a family since my sister cant make her own decision but thats not a big fuss the Cherry on the Cake is that today on the 12 September 2023 ,they decide to transfer her to another hospital without informing any family member ,i dont know who gave them the Authority to do that because you cannot discuss such delicate information with a confused patient. So my aunt got a call from that new hospital informing us that my sister is now transferred to them ...im so furious . The doctor and the nursing Staff have no professionalism at all. If anything was to happen to my sister during the transfer who was going to take accountability for that? Theres alot thats being happening in that hospital during my sister's stay...I will never set foot in that hospital again nor will any family member of mines ...its disgusting to the core.