Active since Oct 2023
I placed an order with CM Clay Bricks and Tiles and paid in full upfront for bricks. A delivery date was confirmed, but the goods were never delivered as agreed. Communication was responsive; however, I was repeatedly given excuses about transport issues and trucks being stuck at the quarry. After more than a week of delays and no delivery, I requested cancellation of the order and a full refund. The company agreed to refund me and made several promises that payment would be processed. I was told that cash deposits would be made and was asked for bank confirmation letters and additional documentation. Despite these assurances and repeated follow-ups, I have not received any refund to date. This experience has been extremely frustrating. Payment was taken in full, no goods were delivered, and the promised refund has not been honoured. I strongly advise buyers to exercise extreme caution, avoid paying in full upfront, and ensure proper buyer protection mechanisms are in place before proceeding with any transaction.
This is most probably the most useless company. Very quick to sign you up and do the installation. Then after there ia no internet. The technician can resolve the problems. Then after no one get in contact with you and doesn't take you seriously. After phoning numerous time, wasting time and money, pushing up your blood pressure for a bunch of clowns like this. Please be aware and don't waste your time and money! And they messed up my pavement