JH
Josh H
Active since Nov 2023
12
Reviews
0
Industries
Reviews
12 reviews3 months ago
Poor service
I have been restricted numerous times without any reason given for my restriction. I have tried communicating multiple times with the support team to understand why I am constantly getting restricted and how we can resolve this but they refuse to give me any information and leave me restricted from the p2p platform. I have found many traders to be ignoring their terms of service yet they are still allowed access and are able to trade. Bybit support has not been supportive at all and their arguments are weak and I feel like they are just targeting me for no reason at all.
0 replies
6 months ago
Terrible service
I have been trying to cancel my policy for the last 2 days with mweb but whenever I go to the cancelation line they never answer the call, even when I'm 1st in line. The service has been shocking and I wouldn't recommend mweb to anyone. This is exactly why I'm canceling my policy.
0 replies
8 months ago
Poor service
My account was put on hold. I sent in all documents the bank asked for in order to unblock the account. In the app I received a message stating that it has been complete but my account has stayed closed. Everytime I phoned the bank, they said that an investigator will call me to tell me exactly whats happening with the hold but then I never receive a phone call, ever! This is ridiculous service.
106 replies
14 months ago
Poor service
On 10 Feb 2025 absa blocked 2 payments in my business account. After providing all the evidence they required for the funds to be released they still have not done so. Please release these funds asap or call me if you need more info. The case number is ASZA-2502-05203
71 replies
17 months ago
Poor service
I had funds put on hold in my business account. Absa did not phone me or contact me via email to say what amounts and for what the funds were placed on hold for. I had to call in myself and verify these details so I could send me evidence into absa so they could put the funds off hold. It has now been 4 weeks since I sent my evidence in and about 2 months since the funds were put on hold and not one phone call or email have I received says that its been cleared up or if more info is needed. This is shocking service and I am not happy.
71 replies
22 months ago
Poor service
A couple weeks ago I had called the bank and enquired about the amount that was frozen in my account. The person that i was talking to in the ***** division had told me that multiple cases that were open had been closed but none of those funds were released back to me and they had said that the funds should be cleared soon but its been 2 weeks since my last call with them amd still I have had no funds released to me. Please fix this ASAP.
53 replies
23 months ago
Bad service
I have funds that keep getting frozen in my absa business account and I do not get emails or phone calls making me aware of this happening or to get it resolved. This has been going on for 2 months now and I dont get contacted by investigators or amything of that nature. I am sick of this now.
53 replies
24 months ago
Poor service
Early July 2023 my capitec account was blocked. I contacted the bank, sent in my affidavit signed by SAPS and all my evidence for proof of sale. After which the bank said they needed the proof of payment for the amount in question, R1500, which I do not have and so they did not unblock my account. Even though I did nothing wrong I offered to give the funds back to the person who sent me the funds after which the bank said they cannot do that either for some strange reason I do not know. I had been banking with capitec for years prior to this incident and after 1 incident over a R1500 they blocked my account and basically showed me the door without me even discussing thiscase with an investigator. I found this service extremely poor and unproffessional.
53 replies
24 months ago
Poor service
1 month ago i had R20k frozen in my absa business account. I have contacted the bank on several occassions to find out more info as to why it was frozen and when exactly the amounts in question came into my account so I can give my proof of sale as evidence to prove that I did not commit fraid amd that the funds I have received are not *****ulent in any way, shape or form. I have sent emails to their ***** division asking them to assist me with the varipus case numbers in question and I receive an automated response saying that an investigator will be in touch in 48 hours. I sent the emails 2 weeks ago and still I have not received a call back nor an email regarding the matter. I find this extremely unproffessional since I have not received any help at all, regarding my situation.
53 replies
29 months ago
Absa ATM swollows my card
I was withdrawing R8000 from my discovery bank account at an absa ATM about 30 min ago when the ATM decided to swollow my card and not give me the money i had withdrawn. I have just lost R8000, please help me.
129 replies
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12 (100%)