Active since Dec 2023
Car was showing engine light, took it to Nissan last week Wednesday the 28th. Engine needs replacement according to them. Long weekend past and I accepted on Tuesday the 2nd for them to go ahead with the replacement. Friday I waited for their call, nobody called. Until now I have been waiting for their call, instead I have been calling them. They charged me R153k and in the meantime I don't have a car, they cannot even offer me a courtesy car or anything. The warranty company needs to assess the car but they need to strip it, it is taking them 3 days to do that. As I am writing this, that is where we are, they are still stripping. I am not happy at all, bad service and no prioritising. Took the car to the dealer hoping the get quality results and service but I am very disappointed.
Makro online is a no no. I will never use it again. I wrote a review on Saturday, they called me giving me all sorts of promises. 3 days later I still haven't received my item. I advice people not to order online with Makro
I have only ordered online from Makro twice and both experiences were the worst. First time I received an incorrect order, did a return and still received an incorrect order AGAIN. Ended up going for a refund. Second time around delivery address is at home. At 19:40 I receive an email and SMS that order is delivered and yet I don't have it. I go onto my orders online or it says order delivered. I am tired of doing follow ups with Makro. Very disappointed, I will never order nor buy from them. Such a big retail company and disappointing service