Gadija R

pathetic service at Edge for Women in Cavendish

Beyond pathetic service. I went with my daughter to Edge for Women, in Cavendish/ was there this morning, firstly, Sumaya ran 20 mins late, no apology to me, eventhough I was sitting right there on the couch for her to see me. When I arrived at Edge, I explained to the receptionist as well as the person cutting my daughter's hair, that both our appointments are on my name, but that we have two different appointments. So coming back to Sumaya's and therefore Edge unprofessional. When she was done with cutting Jeanine's hair ( the previous client) she went to consult with a white women, right next to me, still no apology of she is taking from time that was allocated to me. Now we at more than 30 mins late, then she walks up and down the store , still not even approaching me to ask if we can start. By 11.45am, I decided that Sumaya and again the rest of the reception/ admin staff lack in skills to satisfy clients. I will therefore never recommend Edge or bring my daughter or myself back. If the rating allowed for minue 5, thats what I will give you,