Active since Dec 2023
The level of service is exceptional and convenient. Big ups.
Bought an item late April 2025, got delivered on the 2nd of May but the item did not fit me, logged a return/refund on the 12th of May 2025 and i was given a reference number then started following up with CS dept for pick up of the item. I was then given a run around till to date, they're still awaiting a feedback from the back office. I am never buying from your store ever again!!!!
Utterly disappointed with Two mountains. I had a claim dated July 2023 but as of the 29th December 2023, my claim is still not honoured. I've sent numerous emails and calls but there's no feedback with regards to the paydate. Your service has really deteriorated and the image you have built from the past 20 years is gone, in a blink of an eye. This is not the 24-48hrs payout TAT we were promised. It's sad that 2024 will be a year of non-payment too. Fix your house before you lose me as a client