Féan Kemp

Avoid Piktografi Photography

My experience with Piktografi Photography has been an absolute nightmare. We booked them in March of 2023 since they had a wedding package special (engagement shoot + wedding photos) which we paid in the same week. Later we had to cancel due to personal reasons. I contacted Erna and Jacques Atmore and told them about our situation and that we would like our money back since we are cancelling more than 90 days in advance since our wedding date was in 2024. Erna and Jacques told me they would pay me back in June 2023 and then I got told I would get my money in August 2023 due to their business struggling due to people who worked for them who stole money from them. At the end of August they said they can only pay me back on 28 December 2023. I was even willing to deduct 25% of the amount owed to me since we desperately needed the money but on the 28th of December I got told I would get paid the money back on the 29th of December due to the money being transferred by the bank. I have sent multiple emails to Erna and Jacques with no feedback provided. I was approached by various people on Facebook warning me that Erna and Jacques has ****** their money or that they have never received their wedding photos even a year after they have had their wedding. Take it from me, this business is extremely unprofessional and has ****** my money. I just want to warn anybody who is looking for wedding photographers to look for somebody else since you will not get your money back or any photos of your special day.