AK
Abraham K
Active since Jan 2024
10
Reviews
0
Industries
Reviews
10 reviews8 months ago
Closing a Truworths account is a nightmare, poor customer service and lack of sense of urgency.
I settled my Truworths account on the 12th of August 2025 and on the 13th of August i called and requested for a R32 rand amount which i overpaid to be written-off and for my account to be closed, and on the 15th of August 2025 i called Truworths head office again to follow-up and i was told that the account will be closed the same day and this wasn't done, i am extremely disappointed by the level of service i am getting from Truworths and i am now prepared to take further steps, i cannot be given false promises and the run-around when i am asking for such a simple thing.
0 replies
16 months ago
Horrible Customer Service at KFC Sandton City Mall.
I bought a cappuccino at KFC Sandton City mall this morning and when i arrive at the office i noticed that they gave me white milk and sugar, this is unacceptable, if i wanted to buy milk i would have got to Checkers and not KFC, i need my Cappuccino or my refund.
0 replies
16 months ago
Horrible customer service at KFC Sandton City Mall
I bought a cappuccino at KFC Sandton City mall this morning and when i arrive at the office i noticed that they gave me white milk and sugar, this is unacceptable, if i wanted to buy milk i would have got to Checkers and not KFC, i need my Cappuccino or my refund.
0 replies
16 months ago
Canceling a month to month contract with MTN is a nightmare.
I regret taking MTN's 5G router month to month contract. First of all their sales consultants **** to me and told me that it is not a fixed line which means i can use the router anywhere, after receiving the router it was blocked because i changed my location where i am using the router, i called their retentions to cancel and i was told i must return their router to the nearest store and i will get an IRMS number which i did. Today i called their retentions department to cancel and i spoke to Xolani and he transferred me to Mondo, Mondo told me they cannot assist and transferred me back to MTN, I spoke to another servicing consultant who told me that their retentions department is supposed to assist me, she suggested i ask for a supervisor or manager in retentions, when i got through to retentions again and i spoke to Samantha and i asked her to put me through to a supervisor or manager and she refused and told me that she will transfer me to Rewards Co and they will assist me to cancel the contract, and when i got through to Rewards Co i spoke to Mpendulo who told me that he cannot assist me, so i want to know who is supposed to assist me to cancel this contract, 2, why are customers not allowed to speak to Supervisors or Managers at MTN because as consumers we do have the right to speak to superiors, i do have all call recordings by the way and i am going to escalate this issue to the highest level possible, i feel like MTN has been allowed to mistreat customers for a long time and they were allowed to get away with it.
0 replies
18 months ago
Telkom unlimited data is a hoax.
For few months i have been buying unlimited data from Telkom and their network has been extremely inconsistent, what's even worse is that even in Sandton City where i was hoping Network will be the best, i am so disappointed to see that from time to time i get a message saying i am out of data the whole day and it only works around 16h30, i am so irritated right now and i am migrating to MTN, I cannot pay for something i cannot use.
0 replies
20 months ago
RCS service consultants are extremely unprofessional
On the 10th of August 2024 i sent an email to RCS as per the instruction from one of their call Centre agent to update my banking details as well as my debit order date for my store card, i was surprised to see that the debit order did not run on the 25th as well as on the 26th, when i call RCS to check i was then told that my debit order was cancelled instead of being updated, Maditente from RCS must be dealt with because he/ she sent me a confirmation email saying that my debit order details have been updated yet he/ she cancelled my debit order, i am extremely ****ed off right now.
53 replies
24 months ago
Home-Connect and Vuma Reach, worse service ever.
I am getting gat vol with Home-Connect and Vuma Reach, they decided to change their payment system and now we have to suffer, I was told to pay at Pick n Pay and my service will be restored same day, this is the 3rd day now and I still do not have internet, my daughter is in Matric and she can't do her assignments, this is extremely frustrating.
53 replies
24 months ago
Vuma Reach/ Home-Connect, horrible customer service
This is the second month i am struggling to pay for my fibre through Home-Connect / Vuma Reach, i am gat vol with this *********** infrastructure owner and their ISP, they decided to change their PayFast system however we are the ones suffering, we must run like headless chicken to go pay money at Pick n Pay only to be told that your services will be activated in 48 hours and it is not my fault in the first place, if this payment system nonsense is not sorted out this month i am migrating to 5G, Fibre infrastructure companies do not respect customers at all.
248 replies
27 months ago
Rain uyibhoza :)
I've been using rain since covid, from 4G and later upgraded to 5G, I then canceled and returned my router for personal reasons. I've recently joined and took their 101 deal which is a 5G + 2 4G Sim cards, their smart router is the best because it automatically switches to 4G when there's no 5G coverage, and I am now able to keep in contact with my wife when we are both not at home because of free minutes and 1 gig free data loaded on each Sim card, all this for 1 monthly contribution. All I can say is "iRain yi bhoza".
58 replies
27 months ago
Truworths messing up my credit profile.
Truworths increased my credit limit however on credit bureaus it reflects as if i went overdrawn on my Truworths account and this is messing up my credit score because it reflects that my Truworths credit usage is 144% which is not true, this needs to be fixed A.S.A.P.
0 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)