PP
Pascale J. Petit
Active since Aug 2010
14
Reviews
0
Industries
Reviews
14 reviews29 months ago
Exceptional service and sustained high quality of workmanship, professionalism and friendliness
I have had the pleasure, and also the privilege, of dealing with Tony and his team to repair damages, mechanical and electrical issues, for two decades. Tony and his team, work miracles from small accidents, to overhauling everyday, luxury and old cars. The cars drive perfectly and look amazing with the dedicated work from Tony and his team. That is the reason for long-term relationship with AB Panelbeaters. Upon recommendation, people even drive up from Durban to Johannesburg to get their cars looking like new again. Highly recommended and may that continue as one of the few service providers in the automotive industry to be honest and reputable.
0 replies
29 months ago
Matrix Warehouse | unprofessional and lack of IT knowledge
Belair branch | Lack of technical knowledge to resolve simple problems, minimal, to no communications (even in front of other customers also dealing with issues), disinterest in resolving the problem with the customer, and rudeness deflected onto the customer for their failings at understanding their own systems. Dealing with Matrix Warehouse has been a most unpleasant experience, with the push for sales, rather than resolving problems.
0 replies
29 months ago
Exceptional and friendly service from PC Xperts
PC Xperts have been efficient and very knowledgeable to resolve laptop problems, and in providing comprehensive diagnosis of issues. They have also been great at providing alternative ideas and solutions, if there is a constraint on budget, time, etc. Particular mention of great service is to Ryan as the technician of the highest quality, and Jessica, who handles all queries (even over Black Friday) seamlessly. May PC Xperts and the fantastic team that make up the company continue with great success!
0 replies
29 months ago
The Customer at Toyota Halway Fourways is the enemy
The service from Halfway Toyota Technical Services is abysmal. A Toyota Tazz was brought in, with the resultant statement that the piston ring seals had collapsed, and a quote of ZAR61,000 to fix this and other parts of the car. Upon electing not to do the work and not to replace the engine back in the car, the car was collected. The car was delivered with a fully working radiator. The radiator was broken at the Toyota workshop, with the shearing of the hose node. All spare parts were dumped in the boot, without placing a plastic lining or protective cover. We delivered the car to you with a clean boot; it is now filthy with oils and greases. Also, it took 8 phone calls and a week of daily calling, to get the list of parts list. The work order, showing the diagnosis and what was wrong with the component/system to warrant replacements still has not been provided.
0 replies
93 months ago
Not honouring service delivery: LexisNexis South Africa
Online payment was made to receive an Instant Property Valuation from LexisNexis South Africa. In addition, proof of payment was sent to LexisNexis South Africa. Payment was done four days ago, and LexisNexis South Africa claims that they have not received payment despite proof that the payment was made. I have received no response from LexisNexis South Africa.
53 replies
100 months ago
Cancellation of pre-paid mobile number
Pre-paid mobile number was canceled and recycled without cause or reasoning. Telephonic customer sales representative was most unhelpful and refused to understand the customer. This is apparently not an isolated incident, as the store consultant referred me to the Telecommunications Ombudsman.
0 replies
100 months ago
Matter remains unresolved
A case with Morrison Foerster and CourseRA has remained unresolved since its inception in early January 2017 (an entire year). The case concerns a blatant and malicious attack on my academic and professional submission of an assignment for a course conducted in December 2016 entitled “Global Warming I”. The assignment, for Week 12 of the course, under scrutiny is “Temperature and Rainfall assessment for South Africa (1950 to 2015) to shape climate policies”. The problem started when CourseRA condoned the behaviour of another CourseRA learner who had publicly commented in the course forum that “...author is a scientist who is too advanced to be taking this class...”., amongst other similar comments, including one concerning plagiarism. In each instance, the statements made were a violation of Code of Conduct of CourseRA. I urged CourseRA that my assignment should be reviewed by the course co-ordinator, the course presenter, and also again by the learner who made the harmful allegations. I challenge the statement made on plagiarism, and the inappropriateness of the comment pertaining to my serious commitment to do well in the course. In addition, representatives of CourseRA (Max, Alex, Frank) stalled to escalate this matter, and took an inappropriately long time to provide me with your contact details. These representatives were not pro-active in resolving the matter, to the point that the case is still unresolved to date with their legal representatives, Morrison Foerster.. I provided a full list of references for the work compiled, and through a daily usage of MS ExcelTM, I am able to utilise to the full extend the program to generate the necessary statistics for the assignment. It is also to be noted that do date, I have not received an apology from the learner, not from CourseRA, for the false allegations made against my person. Keeping in mind that the peer reviewers in the course can be potential clients/customers or employers, this reflects poorly on my character. Simply removing the comment is insufficient, and does not resolve the case, nor the fact that the case has not progressed, and certainly, it has not been resolved. No progress has been on this case, by either CourseRA or their legal representatives Morrison Foerster.
0 replies
102 months ago
Refusal to act on request to track package
I remain disappointed in Groupon. It appears that the client is the enemy. As mentioned in many previous e-mails to Groupon, I made it clear that I requested Groupon to inform me as to where my package is for a purchase made on 19 November 2017. It appears that one has to beg Groupon for anything to be done. It is also very manipulative to not provide a refund, but a credit. Needless to say, the response from Groupon is lackluster! Despite requesting, now NUMEROUS times to track the package, every excuse and other tactics are being used not to answer a direct and simple question.
105 replies
102 months ago
Lack of response for almost one year
A case with CourseRA has remained unresolved since its inception in early January 2017. The case concerns a blatant and malicious attack on my academic and professional submission of an assignment for a course conducted in December 2016 entitled “Global Warming I”. The assignment, for Week 12 of the course, under scrutiny is “Temperature and Rainfall assessment for South Africa (1950 to 2015) to shape climate policies”. The problem started when CourseRA condoned the behaviour of another CourseRA learner who had publicly commented in the course forum that “...author is a scientist who is too advanced to be taking this class...”., amongst other similar comments, including one concerning plagiarism. In each instance, the statements made were a violation of Code of Conduct of CourseRA. I urged CourseRA that my assignment should be reviewed by the course co-ordinator, the course presenter, and also again by the learner who made the harmful allegations. I challenge the statement made on plagiarism, and the inappropriateness of the comment pertaining to my serious commitment to do well in the course. In addition, representatives of CourseRA (Max, Alex, Frank) stalled to escalate this matter, and took an inappropriately long time to provide me with your contact details. These representatives were not pro-active in resolving the matter, to the point that the case is still unresolved to date. As shown in the file attachment, I provided a full list of references for the work compiled, and through a daily usage of MS ExcelTM, I am able to utilise to the full extend the program to generate the necessary statistics for the assignment. It is also to be noted that do date, I have not received an apology from the learner, not from CourseRA, for the false allegations made against my person. Keeping in mind that the peer reviewers in the course can be potential clients/customers or employers, this reflects poorly on my character. Simply removing the comment is insufficient, and does not resolve the case, nor the fact that the case has not progressed, and certainly, it has not been resolved. No progress has been on this case, by eithe CourseRA or their legal representatives Mofo.
0 replies
118 months ago
Excellence and flexible thinking
<p>I would like to compliment Ms. Sureka Maharaj (Absa Fourways) for her professionalism and dedication to customer service. Despite poor service from the personnel at the bank counters (who do not listen or have a bad attitude to a query), Ms. Maharaj has been very helpful to resolve matters quickly and professionally, despite the challenges she herself faced to obtain service from other departments within Absa. Ms. Maharaj has also shown that her s****s and experience shine through with flexible thinking to resolve the issues put forward. I commend her, and she is an asset not only to Absa, but also to the banking profession. I thank her for her dedication to customer service.</p>
53 replies
Review Distribution
5 Star
5 (35.714285714285715%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (14.285714285714286%)
1 Star
7 (50%)