Active since Feb 2024
Firstly cultural care is not professional, their attitude stinks. They do not know their job. They dodge questions and do not answer phone nor reply to emails. Courtney and Megan are au pair representatives yet They get angry when having to answer questions. Plane tickets are booked without you knowing and demeanor changes drastically especially after making payment. They treat you worse than children and you are always in the wrong. I personally was abused by the family I matched with and forced to return to SA yet cultural care will always make it your fault. They said the abuse is correct and I am at fault. They have no respect or care towards us South Africans. This is a **** company. Cultural care only deletes their bad reviews on their social media. If this all doesn't scream ****, then I don't know what does. Dear future Au Pairs, please save yourself from this company.
DO NOT SIGN UP TO THIS **** AGENCY. I give it 0 out of 5 ratings. I started with cultural care. As I thought this company was very well trusted but I was wrong. They are very RUDE and DISRESPECTFUL. They made sure to pressure me and **** me out of my hard earned money. Which they never gave back although I quit working with the agency a few days after paying. They seem to not care about the well being of young south african girls going to a foreign country and no family checks are done. I went to the USA and was severely ill treated and starved by the family, to the point I had bowl issues and had to go to hospital as soon as I got to South Africa. I left the family after only 3 days being in the US, WITH MY OWN MONEY. I could not last any longer due to the severely mistreatment. When I spoke to the agency, they made it out to be my fault. From the beginning they spoke to me as if I'm a child, MEGAN and COURTNEY from cultural care are one of the most rudest people I have ever come across. No empathy and pride for customer service. CULTURAL CARE and its employees only seem to care about money and exploiting South Africans. Please if you care about yourself or your children, do not put them through the hell I went through. They seemed to not want to talk to me nor could they understand my plight. Maybe they would understand my LAWYERS as I am going to take this matter up further.
DO NOT SIGN UP TO THIS **** AGENCY. I give it 0 out of 5 ratings. I started with cultural care. As I thought this company was very well trusted but I was wrong. They are very RUDE and DISRESPECTFUL. They made sure to pressure me and **** me out of my hard earned money. Which they never gave back although I quit working with the agency a few days after paying. They seem to not care about the well being of young south african girls going to a foreign country and no family checks are done. I went to the USA and was severely ill treated and starved by the family, to the point I had bowl issues and had to go to hospital as soon as I got to South Africa. I left the family after only 3 days being in the US, WITH MY OWN MONEY. I could not last any longer due to the severely mistreatment. When I spoke to the agency, they made it out to be my fault. From the beginning they spoke to me as if I'm a child, MEGAN and COURTNEY from cultural care are one of the most rudest people I have ever come across. No empathy and pride for customer service. CULTURAL CARE and its employees only seem to care about money and exploiting South Africans. Please if you care about yourself or your children, do not put them through the hell I went through. They seemed to not want to talk to me nor could they understand my plight. Maybe they would understand my LAWYERS as I am going to take this matter up further.
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