Active since Feb 2024
Do not invest in an E-Clear pool filtration system. Non-existent aftersales service and no indication up front of the cost to replace components and the frequency of replacement. The upfront cost of R22k for the E clear purification system for my pool was a significant investment. Less than a year later the silver electrodes needed replacing at a cost of R8k. 18 months after purchasing the system I have just been quoted R18k to replace the silver electrodes again as well as the oxygen electrodes. This cost together with the silver electrode replacement a year ago, is more than what I originally paid. What a waste of money.
I ordered a coffee table which when delivered was defective. I logged a request for the coffee table to be replaced on the 31st January, and 2 weeks later when nothing was done, I cancelled the order. After repeated calls to the call center number and numerous requests for a refund