DP
Desiree P
Active since Mar 2024
4
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0
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Reviews
4 reviews1 month ago
Flysafair are ******s
The worst experience ever. I booked a flight ticket for my son that is working in Stutterheim to come and see his brother 1st professional flight. When he got to the airport on the 13th her was turn away because he didn't have an id document. He also travelled with flightsafair in Jan and just produced an ID on his phone that they accepted and this was my sons 1st flight as an adult and because this was acceptable the 1st time that is exactly what he thought would happen on the 13th. I'm not saying this is right because someone was suppose to let him know from the flight centre that you are going to need a copy of your id next time. He wasn't aware of the procedure. I on the 13th notified them and they said they are very sorry and will be working and escalating the matter immediately. Al i want is a reschedule fight even if its at a later stage because he missed the flight because of flysaair. When I called on monday they were now escalating the matter again. then a lady by the name of Drew send me a message to request the reference number to investigate the case of what took place with his last flight. I've send her the boarding pass and she came and said she is not happy because when I called I said the flight was in DEc. That was my mistake..Today I called to notify them that I made a mistake but that flight wasn't something I booked but his employment did so I made a mistake in estimating...Next best thing i requested to speak to management and the consultant came back and said there was an opportunity for my son to reschedule that was one option and the other one is that he missed the flight. And the way she said it is like this was on purpose. My issue with this whole situation is that even when my son was at the airport they were suppose to give him the option to reschedule and I've send a message on the 13th Mar as well and no one said anything. Rather their email/response was that they will have to investigate the matter
0 replies
3 months ago
King Price is efficient and effective
Thus far i'm very satisfied with the effective and efficiency of the service im receiving from Kingprice. I had 3 towing incidence and they've really made the experience worth my while
56 replies
14 months ago
The consultant was f...
The consultant was friendly and helpful & whenever i request anything from him via email he responds.
53 replies
25 months ago
Innovation group/ Std Bank Power up plan- Service providers to Toyota
I had a powerup plan that covers brake pads, disc, wipers etc and on 12th Feb one of the consultants decided to cancel my policy without my request. I notified Innovation group on the same day/date so that they can reinstate my policy and the consultant said it was impossible to do that but they would be able to re-write a new policy and will deduct 3 premiums just so that I can take my car for repairs. On the 7th March because Innovation group didn't do what they have promised I ask clientele to assist me to contact them and Innovation group than agreed that the policy can be reinstated. From the 7th March until now I'm still calling them daily with no solution to my problem just a run around and me explaining myself over and over. My car needs fixing and that is all I want. By now for Innovation error of cancelling my policy they were suppose to even gift me a voucher just so that i can do the repairs and to say sorry for their mistake.
168 replies
Review Distribution
5 Star
1 (25%)
4 Star
1 (25%)
3 Star
0 (0%)
2 Star
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1 Star
2 (50%)