Trevor T

Motown Inc is cheating and ****ming customers

I'm only giving a 1 star to write the review as it should be 0 STARS , Read what problem I had before even thinking of going to them Hi , I bought 4 Brand New Firestone(195/65/R15) Tyres from MOTOWN INC Phoenix (30 Hannaford Drive) on the 27th Of December 2023 , all was going well until a day after I put the tyres I can hear a weird noise on my front left one , anyways I never thought much about it , when I keep driving at a particular speed and going around bends to my right the sound appears all time , and it's only on the Front Left Tyre , then I end up asking my mechanic to see if it's my bearings or Controller Arms on the Car , but he checks it out and it's all good , he tells me maybe the Tyres are not balanced nicely or the tyre is defective, but I just put Brand new Tyres? Anyways the sound gets me worried as I going on a long trip soon and afraid something is wrong with the tyre , I go to SupaQuick in Umhlanga and try to balance the tyres , as he is a professional he is about to balance and see but notice something off on my Front Left Tyre , he says there is no use balancing it as My Front Left Tyre is hopping , hopping as in I ask , he then puts on the machine and shows me what he means , when my Tyre is spinning slowly u can notice anything or feel anything, but when it is spinning fast u notice like a spot on it , means it's hopping, the Tyre I bought From MOTOWN INC in Phoenix was a defective tyre, anyways I go back there to Phoenix and tell them the problem, they end up telling me a lot of things as excuses so they don't want to fix the problem, they end up making excuses that it's the suppliers fault etc. As a Business Man myself who has run numerous of Businesses in my 30 Year Career , if I were to sell a product which had a problem, I would fix the problem and resolve the issue and reimburse the customer as its the right thing to do , but the INDIAN People from Phoenix, Durban is what causes a bad name for us all Indians around the world , they want to rob and cheat people for a couple of Thousands of Rands? I ended up walking away and not fighting over it. People out there whoever reads my comment or anything, Please Do not Ever Buy From MOTOWN INC (30 Hannaford Drive, Phoenix, Durban) as they will sell defective goods to u on your vehicle and put your life at risk , So Please stay away from them Thank U