WS
Wendy S
Active since Mar 2024
3
Reviews
0
Industries
Reviews
3 reviews24 months ago
Wendy
Well I took my car in 9 days ago to be told I’m a walk in and it took three days for them to tell me the antifreeze was leaking ! Then not to my surprise had no parts ! Waited another three days for parts To be told hopefully they will work on Saturday which they never ! Monday they told me it is a huge job and I’ll get it back Tuesday Low and behold after not kidding five phone calls did I even get oh you are not goi g to be happy we hoping to get your car back to you by Thursday latest Friday 12 days without a car ! BUT little do they k is or think about my Mercedes me has just notified me the battery has been disconnected ANOTHER lie Mercedes you have only started on it today as I gave a service plan and you busy trying g to msje your target but pushing our the paying customers I have bought three mercs from them cash But I will be rushing off to trade it in on another licks car but no not a Mercedes The manager answer to me god be my witness was mmm Mmm I rep**** why are you not responding to me he said he was with a mmm Mike you have no managereral competencey Shocking shocking service NMI Umhlanga Mercedes
0 replies
24 months ago
Wendy Shaw
Hi I took my car in yesterday as a walk in emergency due to anti freeze leak Not a word yesterday regarding the repair !!! But just to say at 4.30 pm it has not been looked at yet!!!! REALLY! Now 24 hours later not a word their main line answered after my third attempt! Then to hang on for Kasshan who was too busy to take my call??? We have bought 4 Mercedes from them in the past four years cash only to receive the worst service ever on a motor industry ! A Doctor friend of ours said he has driven Mercedes all his life until a year ago . Due to the SHOCKING service
53 replies
25 months ago
Vumatel shocking behaviour
Hi I Wendy shaw have beef described to Trch 5 got 7:8 years with Vumatel as our service provide! Well on Friday afternoon at 4.30 vumatel decided to cancel our subscription which we never certainly cancelled Well have ykubtruef speaking intern over a weekend Three days and counting no fiber Not to say we apologise , Thus is possibly the worse experience ever sanction instead answer your phones 0713644239
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (100%)