VV
Vusi V
Active since Apr 2024
3
Reviews
0
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Reviews
3 reviews7 months ago
Non responsive and no service
On the 13th of October 2025, I reached out to the Absa premium banking and card authorization departments as I was unsure about whom to address my issue. I was then informed that the correct department to handle my query is the Cards authorization department. I explained my issue and sent them the authorization/confirmation letter from Pick Pay to confirm that I was due an amount of R 569, as their Pick n Pay asap app was not functioning properly. I received an acknowledgment email from the division, and I was provided with a reference number C-59272889. Upon following up, I was sent an email stating that Absa is apologizing for the delay in this matter and that they will release the funds "soon." I conducted a few follow-ups afterward, but there has been no response since, other than the automated reply. What I need is the release of my money from Absa.
1 reply
9 months ago
Poor service
On August 29, 2025, I placed an order through the Pick n Pay ASAP app, but the order was not successfully processed, despite the funds being deducted from my bank account. I contacted the Pick n Pay call center, where a consultant verified my details and acknowledged the transaction, explaining that there was a technical issue with the app and assuring me that a refund would be issued promptly. Following this, I sent several follow-up emails regarding the matter, referencing my initial inquiry, but I have yet to receive any response from Pick n Pay after five attempts, including my most recent email sent this morning.
1 reply
14 months ago
***** and unprofessional business
Good day. On February 8, 2025, I enlisted the services of Terra Nova City Garden Nursery(actually Evergreen Turf (Pty) Ltd) for 167 packets of multi-care booster combined with organic compost, paying the full amount of R 4,676.00 upfront due to my initial skepticism about the product's effectiveness. A representative assured me that my lawn would resemble a bowling green within two weeks. However, upon mowing the grass after this period, I found it in a worse condition, overrun with ****s. I subsequently contacted the number provided, which belongs to G. Golomonyani at 069 599 2348. He informed me that he would discuss my concerns with George and promised to return my call, which he failed to do. After two weeks, I followed up, and he mentioned that they were investigating my invoice 12, but claimed that my payment had not reached the company. Despite providing proof of payment and the invoice, he again assured me he would call back, which did not occur. Most recently, I attempted to reach him again, but he ignored my calls, likely recognizing my number. people should be aware of this business
0 replies
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1 Star
3 (100%)