Jabulane J. Manana

Certificate reprint

I am writing to you with great concern about a critical issue that is impacting my employment and financial stability. My name is Jabulane Manana, and I recently secured a job as a driver. The job was set to commence on March 1st. However, due to a missing qualifications document, I had to request a certificate reprint from my institution, EWC. I followed all the instructions for the reprint and promptly paid the required fees. The challenge I am facing now is the complete lack of communication from EWC regarding the status of the reprint. It has been five weeks since I made the request, and despite my numerous attempts to contact them, including calls to the Department of Higher Education and Training (DHET), there has been no response. This situation is putting my job at risk, and given the economic difficulties we are currently experiencing, it is incredibly distressing. I urgently appeal to you for assistance in fast-tracking the process of obtaining my qualifications certificate. Your intervention could make a significant difference in ensuring that I retain my job and continue to support myself and my family during these challenging times. Thank you for your attention to this matter, and I look forward to your prompt response and support.