WO
Wayne O
Active since Apr 2024
4
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0
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Reviews
4 reviews14 months ago
BRAVO BRANDS SESLY AGENTS DISGUISTING CLIENT SERVICE
GOOD DAY I AM WAYNE OCTOBER. MY WIFE AND I HAVE BOUGHT A BED THAT WAS EXCHANGE BY SEALY FOR A NEW BBED IN 2021. THE WIRRES OF THE MATRASS PENETRATED THRU THE MATRASS END THE BED MADE A SUNLHOLE IN THE MIDDLE OF THE BED AND IT CAUSED BACK INJURY TO MYSELF AND WIFE AMOUNTING TO DOCTORS IN AND OUT. WE LIDGE A COMPLAINT ABOUT THE QUALITY MATERIAL USED AND IT WAS ESCALTED TO BRAVO BRANDS. A MANAGER NAMED VERGI OR VERGO SAID THAT THE BED WILL NOT BE EXCHANGED AND WE SHOULD PAY THE WARRANTY FEEI WAS NOT HAPPY BECAUSE WHY SHOULD WE PAY A WARRANTY FEE IF THE MATERIALS USED AND THE WORKMANSHIP IS WAREED TO BE THE BEST BY SEALY BUT FROM THE PRODUCT EVIDENCE HOW IT BRAKE WAS NOT DUE TO CUSTOMER NEGLICENCE OR TO WEAR ND TEAR. I EMPHASIZED THAT SEALLY WARANTEES ITS PRODUCTS TO CUSTOMERS HE RUDELY SAID I SHOUKD FILE A COMPLAINTS AT THE OMBUDSMAN. I REALLY NEED ASSITANCE BECAUSE THEY VIOLATE MY RIGHT AS A CONSUMER AND THE WARANTEE RULES FROM SEALLY. CONTACT NUMBER 068 169 5237 WAYNE OCTOBER
0 replies
14 months ago
Sealy argo bed made of poor quality matetials and customer service is a disgrace
I AM DISGUISTED BY VERGI WHO IS A WHO WORKS FOR VRAVO BRANDS WHO DIES SEALY CUSTOMER SERVICE. I BOUGHT A BED IN 2019 A SEALY BAILEY THAT WAS FAULTY THE BASE BROKE AND IT WAS EXCHANGE FOR A SEALY ARGO THE SPRINGS PENETRATED THRU THE MATRASS AND IS CLEARLY VISIBLE IN THE MIDDLE THE BED IS MAKING A SINK HOLE I EPHAMISED THAT SEALLY WARANTEES AGAINST CHEAP MATERIALS AND POOR WORKMANSHIP AND HE SAID I SHOULD PAY FOR THEIR POORWOORKMANSHIP BECAUSE IF THE MATERIAL THEY USED WAS NOT CHEAP OR FROM POOR QUALITY WHY WOULD THE BED BREAK IN LESS THEN 2 YEARS AFTER IT WAS REPLACED. HE DROP THE PHONE IN MY EAR AND SAYS I SHOULD COMPLAIN BY THE OMBUDSMAN. WELL THATS WERE YOUR REPUTATION IS GOING SEALY. YOU SUCK....
0 replies
19 months ago
Waste of time and money.
Been a member since 2018 and had a case where i have been represented without paying a acces fee. Now in 2024 without sending communication or sending documents to change agreements when i was arrested i needed legal representation now only now in the month of september 2024 i heard when i enquired for legal advice that i need to pay a acces feee to the lawyer who they will refer me to only then i will be represented in court. This is ludachris. How can changes in policy be effected and policy agreements be changed without informing clients. What a waste of money and time. They doing marketing under false pretense without informing clients about change of agreements and contract.
53 replies
22 months ago
Sleepmasters
POOR MATERIAL, POOR WIRKMANSHIP AND DISGUSTING CLIENT SERVICE FROM SLEEPMASTERS AND SEALLPOOR MATERIAL, POOR WIRKMANSHIP AND DISGUSTING CLIENT SERVICE FROM SLEEPMASTERS AND SEALLY
0 replies
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